Divisional Director

SUNNY GLEN CHILDRENS HOME INC•Harlingen, TX

3d•$85,000 - $101,000•Onsite

About The Position

The Divisional Director of State Programs provides leadership and oversight for Sunny Glen Children’s Home’s state-funded and state-regulated programs, including Foster Care, Emergency Care, Transitional Living Services, and future programs within the division. The role directly supervises State Program Directors and is accountable for program performance, regulatory and contractual compliance, operational effectiveness, financial accountability, and continuous quality improvement in alignment with organizational goals. The Director leads divisional planning and operations; monitors program performance, budgets, staffing, outcomes, and compliance; and serves as the primary divisional escalation point for significant operational, safety, staffing, contractual, and compliance concerns. The position coordinates with organizational leadership, corporate departments, government and community stakeholders, and program partners. It also supports the development and operational readiness of new state programs and expansions. The role reports to the Chief Executive Officer.

Requirements

Must be at least 21 years of age.
A bachelor’s degree is required; a bachelor’s degree with extensive equivalent experience may be considered. At least five years of experience in a residential childcare setting may substitute for education.
An LCPAA license is required or must be obtainable within a specified timeframe.
Proficiency navigating the Texas DFPS/CPS system.
Experience with trauma-informed care models.
Valid Texas driver’s license and an excellent driving record.
Tuberculosis screening record showing the employee is free of contagious TB.
Ability to read, analyze, and interpret business, professional, technical, and governmental materials; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages.
Ability to regularly stand and walk; stoop, kneel, crouch, or crawl; and talk or hear. Frequently use hands to handle or feel and reach with hands and arms; occasionally sit and climb or balance.
Ability to regularly exert up to 25 pounds of force and occasionally perform a restraint on youth weighing up to 200 pounds.
Ability to frequently maintain visual and auditory supervision of multiple children; make quick decisions; tolerate frustration; balance mental toughness with compassion; and multitask.

Nice To Haves

Master’s degree in Social Work (MSW), Counseling, or a highly related human services field.
Bilingual in English and Spanish (listed as preferred).

Responsibilities

Provide leadership, direction, and oversight for the State Programs Division, including Foster Care, Emergency Care, Transitional Living Services, and future state programs.
Supervise, coach, and evaluate State Program Directors, setting clear responsibilities, expectations, objectives, and performance standards.
Oversee Program Directors’ management of program operations, staffing, service delivery, documentation, participant safety, and compliance.
Develop, implement, and evaluate divisional goals, priorities, procedures, and performance expectations aligned with organizational strategy.
Ensure programs comply with applicable Texas Child Care Regulation and DFPS requirements, GRO Minimum Standards, T3C requirements, contracts, grants, accreditation standards, and organizational policies.
Guide Program Directors on licensing, contract monitoring, technical assistance, citations, deficiencies, corrective actions, investigations, and other compliance matters; ensure timely escalation and resolution.
Serve as the divisional escalation point for significant operational, compliance, staffing, child safety, contractual, and programmatic concerns, and communicate significant risks to the CEO and appropriate corporate leaders.
Monitor KPIs related to compliance, service delivery, capacity and utilization, staffing, financial performance, and program outcomes; implement improvement strategies when needed.
Review data, trends, audit findings, participant outcomes, and other performance information to support continuous quality improvement.
Lead annual divisional budget planning with Program Directors and the Director of Finance, and monitor budgets, expenditures, staffing needs, and resource use.
Review staffing plans, organizational structures, recruitment needs, and leadership development to maintain qualified leadership and sufficient operational capacity.
Coordinate with DFPS, Texas Child Care Regulation, contract managers, placing entities, accreditation bodies, community partners, and other stakeholders.
Ensure required contractual, regulatory, grant, and program reports and deliverables are completed accurately and submitted on time by responsible programs.
Collaborate with Quality Assurance and corporate departments to monitor compliance, identify trends and systemic risks, and ensure corrective actions are implemented and sustained.
Coordinate with the Facilities Coordinator and Program Directors regarding facility assessments, deficiencies, corrective needs, capital improvements, and facility projects affecting State Programs.
Identify divisional program and resource needs and communicate potential funding priorities and grant opportunities to the Grant Team and organizational leadership.
Support planning, development, implementation, and operational readiness of approved new State Programs, GROs, service models, and expansions.
Promote consistency, communication, accountability, and the sharing of effective practices across State Programs while accounting for program-specific requirements.
Provide ongoing coaching, professional development, succession planning, and corrective action for State Program Directors as appropriate.
Perform other duties as assigned.
Integrate Sunny Glen’s Core Values into day-to-day operations.