Division Strategy & Support Associate

JPMorganChase•Los Angeles, CA

About The Position

The Division Strategy & Support Associate supports divisional leadership in Business Banking by helping translate strategy into action. The role partners closely with the Division Sales and Strategy Manager, Market Managers, Area Managers, and cross-functional stakeholders to coordinate priorities, drive accountability, and improve consistency of execution across the division. Its work spans project management, communications, talent initiatives, business planning, and execution oversight. The associate also supports leadership routines and business priorities, prepares materials for decision-making, and coordinates special projects and events. The position may require travel of up to 50%. An employment offer is contingent on JPMorganChase’s review of criminal conviction history under Section 19 of the Federal Deposit Insurance Act, including pretrial diversions or program entries.

Requirements

  • 5+ years of experience supporting projects, business initiatives, leadership routines, or operational execution within financial services, banking, or a related industry.
  • Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.
  • Strong project management skills, including developing project plans, tracking milestones, managing dependencies, and driving accountability.
  • Excellent written and verbal communication skills, including developing executive-level presentations, updates, and business communications.
  • Strong organizational skills, attention to detail, professionalism, and discretion when handling sensitive information.
  • Ability to build relationships and collaborate effectively across leadership levels, functions, and teams.
  • Bachelor’s degree or equivalent experience.
  • Ability to travel up to 50%.

Nice To Haves

  • Experience supporting senior leaders, sales organizations, or field-based leadership teams.
  • Experience managing executive meetings, large-scale events, leadership forums, or business reviews.
  • Advanced proficiency in PowerPoint, Excel, reporting tools, and project-tracking platforms.
  • Ability to synthesize complex information into actionable insights, communications, and executive-ready materials.

Responsibilities

  • Partner with the Division Sales and Strategy Manager to support divisional priorities, strategic initiatives, and leadership routines.
  • Coordinate talent and banker development programs, including development cohorts, progress tracking, and follow-up activities.
  • Manage divisional communications, project plans, timelines, dashboards, and reporting routines supporting key business priorities.
  • Support division meetings, town halls, leadership forums, offsites, and senior leader visits, including logistics, materials, and follow-up actions.
  • Track progress against divisional objectives, identify risks or execution gaps, and recommend improvements to business results and accountability.
  • Lead special projects and cross-functional initiatives by coordinating stakeholders, managing deliverables, and ensuring timely execution, including Real Estate needs.
  • Prepare executive-ready presentations, summaries, communications, and performance updates for divisional leadership decision-making.
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