Division IT Support

D.R. Horton•Memphis, TN

About The Position

D.R. Horton, Inc. is seeking a Division IT Support professional to provide computer hardware and software, printer, copier, and phone support for the division. The role supports users across division applications and works with regional and corporate staff to meet the division’s IT needs. It maintains systems and equipment, manages user accounts and inventories, coordinates procurement with vendors, and trains staff on applications. The position requires a bachelor’s degree and one to two years of related experience and/or training. The candidate must be able to work overtime and travel overnight.

Requirements

Bachelor's degree from a four-year college or university.
One to two years of related experience and/or training.
Proficiency with Microsoft Office and email.
Ability to work overtime.
Ability to travel overnight.

Nice To Haves

Effective communication skills.
Ability to multitask and attention to detail.

Responsibilities

Provide user support for all applications, including DHI Sales, Microsoft Office, web tools, and other software used throughout the division.
Work with regional and corporate staff to meet the IT needs of the division.
Maintain copiers, phone systems, printers, computers, networks, websites, and software applications used by the division.
Provide system access to users with minimal downtime, including Sales and Construction.
Manage computer software and hardware inventory, including maintenance, upgrades, and replacement when necessary.
Administer user accounts and groups across systems, including setting up new users, processing account changes, and terminating accounts when employees leave.
Work with vendors to procure necessary equipment, services, and software.
Train staff on all applications.
Conduct business professionally and ethically to serve customers and increase the goodwill and profit of the company.