Division Strategy & Support Associate

JPMorgan Chase & Co.•Los Angeles, CA
•$95,000 - $140,000

About The Position

As a Divisional Strategy & Support Associate in Business Banking, you will support divisional leadership through project management, communications, talent initiatives, business planning, and execution oversight. You will partner with the Division Sales and Strategy Manager, Market Managers, Area Managers, and cross-functional stakeholders to coordinate priorities, drive accountability, and improve consistency of execution across the division. The role is suited to an organized, collaborative professional who can thrive in a fast-paced environment and help deliver meaningful business outcomes alongside senior leadership. The position supports divisional priorities and strategic initiatives, manages communications and execution-tracking processes, coordinates talent and banker development programs, and organizes leadership meetings and events. It also involves monitoring progress against objectives, identifying risks and execution gaps, leading special projects—including Real Estate needs—and preparing materials to support leadership decision-making. Chase is a financial services firm serving households and small businesses. Its Consumer & Community Banking division provides a range of financial services, and its business bankers provide financial solutions, financing, and advice to small business owners across the United States. This position is subject to Section 19 of the Federal Deposit Insurance Act; an employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Requirements

  • At least 5 years of experience supporting projects, business initiatives, leadership routines, or operational execution within financial services, banking, or a related industry.
  • Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.
  • Strong project management skills, including developing project plans, tracking milestones, managing dependencies, and driving accountability.
  • Excellent written and verbal communication skills, including the ability to develop executive-level presentations, updates, and business communications.
  • Strong organizational skills, attention to detail, professionalism, and discretion when handling sensitive information.
  • Ability to build relationships and collaborate effectively across leadership levels, functions, and teams.
  • Bachelor’s degree or equivalent experience.
  • Ability to travel up to 50%.

Nice To Haves

  • Experience supporting senior leaders, sales organizations, or field-based leadership teams.
  • Experience managing executive meetings, large-scale events, leadership forums, or business reviews.
  • Advanced proficiency in PowerPoint, Excel, reporting tools, and project-tracking platforms.
  • Ability to synthesize complex information into actionable insights, communications, and executive-ready materials.

Responsibilities

  • Partner with the Division Sales and Strategy Manager to support divisional priorities, strategic initiatives, and leadership routines.
  • Coordinate talent and banker development programs, including development cohorts, progress tracking, and follow-up activities.
  • Manage divisional communications, project plans, timelines, dashboards, and reporting routines to support execution of business priorities.
  • Support division meetings, town halls, leadership forums, offsites, and senior leader visits, including logistics, materials, and follow-up actions.
  • Track progress against divisional objectives, identify risks or execution gaps, and recommend ways to improve business results and accountability.
  • Lead special projects and cross-functional initiatives by coordinating stakeholders, managing deliverables, and ensuring timely execution, including Real Estate needs.
  • Prepare executive-ready presentations, summaries, communications, and performance updates to support decision-making across divisional leadership teams.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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