Division Director, Inpatient Psychiatry and Public-Sector Psychiatry

Tufts Medicine

3d•$91,879 - $117,150

About The Position

The Division Director of Inpatient Psychiatry and Public-Sector Psychiatry provides administrative, operational, and financial leadership for inpatient psychiatry and public-sector psychiatry. The position oversees the Department of Psychiatry's administrative responsibilities related to Tufts Medicine Behavioral Health Hospital, Department of Mental Health programs, and the Pratt 2 inpatient psychiatry unit at Tufts Medical Center. The Director partners closely with clinical and administrative leadership to support high-quality patient care, operational efficiency, financial performance, regulatory compliance, and strategic growth. The role also focuses on long-term strategic planning, prioritizing and tracking investments across practices, allocating resources, and making decisions regarding practice growth. It supervises employees and experienced professionals, with responsibility for implementing policies and strategies, directing operational activities, and achieving goals through direct and indirect reports. Other duties and responsibilities may be assigned.

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, or a related field and five years of progressive experience in operations, project management, and/or healthcare management. Experience should include managing multi-site or multi-specialty practice operations, including financial operations and analysis; or a master's degree in Healthcare or Business Administration and completion of an Administrative Fellowship that includes high-impact projects, collaboration with senior executives, and a comprehensive understanding of healthcare organizations; or three years of progressive leadership growth in the healthcare industry.
Knowledge of clinical operations in both inpatient and outpatient settings.
Knowledge of specialized software applications for medical records, patient scheduling, and billing.
Ability to interpret financial data and effectively manage revenues and expenses according to budget.
Management, leadership, and interpersonal skills adequate for effective management of clinic operations.
Ability to operate standard office equipment and use required software applications.

Nice To Haves

Master's degree in Business Administration, Healthcare Administration, or a related field.
Seven years of progressive experience in operations, project management, and/or healthcare management, including managing multi-site or multi-specialty practice operations and financial operations and analysis.

Responsibilities

Develop, recommend, and monitor the operating budget, including variance reporting and corrective action to ensure conformity with the budget.
Maintain financial and statistical performance data and produce reports to monitor, evaluate, and improve financial and operational performance.
Provide analytical support to the division in conjunction with leadership.
Provide strategic and business planning for the division, including physician recruitment plans and business plans for new programs and affiliations.
Direct accurate and efficient charge entry, patient information capture, billing support, and co-pay collection procedures for physician services and hospital charges in clinic.
Maintain collaborative relationships among subordinates, peers, and colleagues to support goal achievement and a positive work environment.
Develop and carry out cost-containment strategies.
Develop and implement divisional business plans to achieve established goals for market share, revenue, budget, and patient visits.
Foster collaboration between physician practices and hospital business plans to support common goals.
Develop, recommend, and administer physician financial incentive programs to support continual improvement in meeting established goals.
Recommend and administer activities to carry out marketing plans for the assigned division.
Participate in hospital-wide committees and projects focused on creating, maintaining, and expanding key relationships.
Participate in professional activities and maintain affiliations to stay current on trends, changes, regulations, and legislation in healthcare planning and network development.
Ensure efficient utilization and development of personnel resources through orientation, selection, staffing and scheduling, training, development, and morale programs.
Hire, motivate, and supervise staff in collaboration with Human Resources.
Ensure fair administration of human resources programs and policies, including employee counseling and discipline.
Ensure compliance with JCAHO standards and other relevant regulatory requirements.
Ensure adequate information technology resources for efficient departmental operations, including hardware, software, networking, and telecommunications upgrades.
Work closely with divisional and departmental site Clinical Practice Supervisors to oversee daily operations of the outpatient clinical area.
Review Patient Satisfaction Reports and identify trends and opportunities for improvement.
Work with hospital and nursing leadership to communicate, operationalize, and enhance workflows.
Collaborate professionally with all levels of leadership, staff, and the community.