District Sales Manager AZ/CO

Guitar Center•Frederick, MD
•Remote

About The Position

The District Sales Manager is responsible for delivering an excellent experience for customers and associates while achieving financial results across 15 stores in the Arizona and Colorado area. This remote position is based within the district, with the Phoenix area preferred, and requires travel to stores. The role inspires and develops future leaders, sets clear expectations, and fosters a productive working atmosphere in stores. Music & Arts is part of the Guitar Center enterprise and operates more than 225 retail stores, over 200 educational representatives, and 250+ affiliate locations. The company focuses on helping people experience the joy of playing music and on serving customers with respect, integrity, and passion.

Requirements

  • Bachelor's degree in Business or equivalent experience.
  • Valid state driver's license and automotive insurance.
  • Seven years of relevant work experience with in-depth knowledge of retail business processes.
  • Three years of experience leading teams.
  • Skilled proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Five or more years of experience in retail store management.

Responsibilities

  • Direct and coordinate sales and service activities while focusing on an exceptional customer experience.
  • Support and lead retail stores in executing high-level merchandising standards.
  • Monitor reports to forecast sales, margin, and expenses, and develop ways to address performance gaps.
  • Recruit, interview, select, hire, and promote associates.
  • Guide, direct, and coach associates; set performance standards, monitor performance, and conduct performance evaluations.
  • Oversee and develop district managers and associates while creating a collaborative environment built on passion, respect, and integrity.
  • Handle complaints, settle disputes, resolve grievances and conflicts, and negotiate with others.
  • Perform other related duties as required.

Benefits

  • Gig leave for employee musicians to take time off to perform and return to their jobs after a tour.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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