District Sales Manager, Retail - South California

Tuff Shed•Los Angeles, CA

19h•Hybrid

About The Position

Tuff Shed is seeking a District Sales Manager for Retail (DSM-Retail) to oversee sales within the Southern California territory, including Los Angeles, Anaheim, and Escondido. This role is responsible for growing top-line sales, achieving budget goals, and developing the skills and performance of sales team members. The DSM-Retail will lead and manage retail sales and customer service functions within their district, ensuring successful accomplishment of objectives. A company vehicle will be provided for travel within the territory.

Requirements

Must have a valid driver's license and acceptable MVR.
Hands-on computer skills in Microsoft Office suite (Excel, PowerPoint, etc.) and Internet applications required.
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the public.
Ability to solve complex business problems using sound logic and good judgment.
Ability to read, write, and understand instructions given orally, in writing, and in diagram form.
Ability to prepare written correspondence and reports which create a professional image for Tuff Shed.
Ability to use mathematical, accounting, and financial tools as they apply to Tuff Shed business.
Ability to use standard office equipment in an office environment such as a smartphone, computer/tablet, and copier.

Nice To Haves

Experience in successful business-to-consumer sales (and sales management) in large ticket products preferred.
Experience in utilizing Customer Relations Management (CRM) software – including Salesforce or similar systems as preferred.
Bachelor's degree or requisite experience preferred.

Responsibilities

Manage the day-to-day performance and outcomes of Sales & Design Consultants (SDCs) in the assigned district, including KPIs.
Provide on-the-ground support for sales employees to ensure they achieve lead goals and assist with closing large/complicated sales, including pricing in coordination with the RSD.
Conduct periodic employee performance reviews in coordination with RSD.
Review pipeline health and CRM usage monthly with SDCs, providing training and coaching as required.
Manage the full-cycle recruitment of all sales personnel in the district, including recruiting, hiring, training, and managing sales team members.
Onboard and provide ongoing training and coaching for sales team members within the district.
Perform safety training with sales staff and represent the sales team during safety committee meetings, preparing, scheduling, and leading sales safety meetings as required by OSHA guidelines and Tuff Shed.
Strategize and manage event planning and execution for local districts.
Manage the district dealership program.
Review all sales cancellations and take action to prevent the loss of a sale when possible.
Ensure all sales staff is running the prescribed company program regarding social media review acquisition and follow up on any irregularities.
Work with GM/DM to ensure timely build scheduling, customer service, and communication.
Utilize business reporting tools such as Salesforce to review business and sales trends.
Conduct regular sales meetings with SDCs.
Perform all other duties, tasks, and responsibilities as assigned by Tuff Shed management.
Be present in the district as scheduled (including weekends) and work all required hours.