District Regional Personal Care Director

CorsoCareGrand Rapids, MI
Hybrid

About The Position

The District Regional is responsible for ensuring operational efficiency by managing daily business activities, including project tracking, staff resource allocation and training, vendor management, and contract administration. The role involves stepping into leadership positions, such as Director roles during vacancies, overseeing resident assessments and ensuring 1440 care. The District Regional optimizes people, processes, and systems to align with business objectives. They collaborate with other department leaders to influence team efforts through relationship-building and coaching and set high expectations with accountability. They also assist with recruitment, training, and system improvements, empowering employees to reach their best potential while supporting smooth transitions for team members.

Requirements

  • Minimum high school diploma: Bachelor's degree preferred.
  • Experience with Smartsheet or similar project management tools.
  • Knowledge of tracking and managing employee staffing and resource allocation.
  • Familiarity with vendor relationships, contracts, and pricing management.
  • Knowledge and experience with AI is preferred.
  • Excellent change management skills.
  • Proficiency in Microsoft Teams and collaborative communication tools.
  • Excellent organizational, problem-solving, and time-management skills.
  • Ability to handle confidential information with discretion.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Actively demonstrates in depth knowledge of company culture and values – safety, common beliefs and a culture of feedback.

Nice To Haves

  • Knowledge and experience with AI is preferred.

Responsibilities

  • Manages project tracking and timelines in Smartsheet, ensuring workbooks are organized and updated regularly.
  • Oversees employee staffing and hours by monitoring resource allocation to achieve desired outcomes.
  • Maintains and manages strong relationships with preferred vendors and evaluates partnerships.
  • Oversee and streamline lease agreements ensuring compliance with pricing and validity metrics.
  • Leverages knowledge and experience with AI tools to drive business outcomes, improve operational efficiency, and enhance decision-making processes across the organization.
  • Leads special projects from start to finish, assessing with planning, tracking, and reporting progress to ensure timely completion.
  • Identifies opportunities for process improvements, implementing solutions and training to enhance efficiency and productivity.
  • Ensures that operations comply with all relevant regulatory requirements and company policies, processes and systems, working closely with compliance teams.
  • Travels to other communities as needed to provide operational and regional support, assess local workflows, and identify areas of inefficiency.
  • Works directly with teams to streamline processes, implement best practices, and ensure consistency across locations.
  • Optimizes people, processes and systems allowing community leaders to focus on the resident care.
  • Ability to set clear, high expectations with intense execution and accountability.
  • Provides mentoring through education, general meetings, in-service training.
  • Communicate expectations, updates, and team roles to support business success.
  • Align messaging with the organization's culture, mission, and vision.
  • Communicate professionally via phone, text, and email.
  • Support the overall operations of CorsoCare Personal Care through collaboration with various departments and teams.
  • Maintain high ethical standards, comply with regulations, and ensure confidentiality of internal operations and employee records.
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