District Operations Manager

Dent Wizard•Remote Texas, TX

1d•$97,818 - $122,196

About The Position

Dent Wizard is seeking a District Operations Manager to oversee and lead sales, operations, and employees within a defined geographic area. Reporting to a Region Vice President, this position is responsible for originating business and fulfilling services for customers. The manager develops revenue growth plans, builds customer relationships, directs operational resources and staffing, supports managers, and addresses customer and employee concerns. The role also leads employee development and performance management, executes company strategies and processes, and is accountable for annual budget goals, revenue, EBITDA, and key performance metrics. Overnight travel is approximately 10–20%.

Requirements

At least 3 years of combined experience in a district route and auction leadership role.
Experience managing a P&L with at least $1.5 million in annual revenue profitably.
Experience managing other leaders and teams of 20 or more.
Approximately 10–20% overnight travel.
Results-driven.
Positive, motivating leadership style.
Flexible, resilient, diplomatic, and tolerant.
Active listener with credible and persuasive communication skills who empowers others and leads decisively.
Demonstrated success implementing strategies and achieving results.
Track record of leading and implementing positive change.

Nice To Haves

Experience in both district dealer route and auction operations is strongly preferred.

Responsibilities

Develop and execute a revenue growth plan aligned with company strategy by developing new customers and expanding existing relationships.
Partner with district and regional sales leaders to sell to new customers and maximize existing business opportunities.
Build relationships with key customers and networks, and initiate relationships with prospective customers.
Develop and implement sales solutions that increase customer and market penetration.
Use strategic selling and negotiation skills to achieve mutually beneficial outcomes for customers and Dent Wizard.
Coordinate with National Sales and Marketing leadership to support business development and promote services.
Lead and manage teams to maximize the effectiveness and efficiency of resources, technicians, and capital.
Direct recruiting activities with hiring managers and talent acquisition to ensure staffing supports current customers and new business.
Address customer, operational, and performance concerns promptly and professionally.
Support direct reports and managers in optimizing day-to-day operations.
Create a positive and productive work environment consistent with Dent Wizard’s Core Values.
Recruit, hire, and retain technicians at or above budgeted targets.
Ensure managers can proactively and fairly resolve customer and personnel concerns.
Communicate regularly, consistently, effectively, and candidly.
Plan and provide training and equipment for employees and managers to meet current and potential business needs, including technical, administrative, and management skills.
Identify performance issues and develop plans to address them.
Lead the Q Process, ensuring participation and driving Vital Few and MITs.
Lead and execute Dent Wizard’s Blueprint Strategy to deliver Desired Superior Outcome expectations.
Achieve annual budget goals, including revenue and EBITDA.
Use quantitative tools with the FP&A team to improve financial and operational performance.
Manage and deliver key metrics to exceed company goals.
Lead preparation of 7-step capital requests.
Evaluate and recommend investments in headcount, coverage patterns, equipment, and related areas.