district manager, Chicago Southwest Suburbs, IL

Starbucks Coffee Company•Orland Park, IL

19h•$97,400 - $146,000

About The Position

The District Manager leads a multi-unit portfolio of Starbucks stores by developing district-level strategies and ensuring consistent implementation. The role focuses on developing Store Managers and diverse teams, growing store performance, delivering strong customer experiences, and building connections with local communities. The District Manager supports stores in achieving financial, operational, and customer-service goals while taking account of each store’s strengths and challenges.

Requirements

At least 5 years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
At least 5 years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
At least 3 years of experience in a customer-service-oriented role.
Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
Strong organizational, interpersonal, and problem-solving skills.
Minimum high school diploma or GED. A college degree in business or a closely related field, or 4 or more years of U.S. military service, may substitute for a portion of the required experience.
Legal documentation establishing identity and eligibility to work legally in the country of application.
Ability to work full time, regularly in excess of 40 hours per week, including variable hours such as early mornings, evenings, weekends, and/or holidays.

Responsibilities

Develop district-level strategies to help each store achieve its financial, operational, and customer-service goals.
Lead, motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners.
Provide expertise on customer issues, staffing and team management, store operations, and company policies and procedures.
Develop diverse teams with knowledge of their markets, communities, and customers.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance
Other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time accrued at 1 hour for every 25 hours worked
Eight paid holidays and two personal days per year
Eligible participation in a 401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings and financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement