IT Field Technician - On Call - Greater Chicago & Southwest Suburbs
About The Position
Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers across the Greater Chicago and Southwest Suburbs area. The primary focus is computer troubleshooting, networking support, printer configuration, and general on-site IT service. Depending on experience, technicians may also receive POS installation and outdoor TV-mounting assignments. Geeks On Site provides nationwide computer repair and technology support for homes and businesses, both remotely and on site, including computer repair, IT support, smart-home installation, and other in-home and business technology services. This is a flexible, on-call independent contractor (1099) role with no guaranteed hours. Technicians choose their availability and driving radius and may accept jobs that match their proximity, skills, and schedule. IT and POS work pays $35 per hour for on-site time. Outdoor TV mounting starts at $100 per mounted device, with the amount varying if a helper is required. A dispatch and tech support team is available to assist remotely. Applicants complete an introductory call, electronic onboarding paperwork and tax forms, and a mandatory background check before activation. Once active, technicians enter their availability in the tech portal and receive job dispatches based on proximity and skills.
Requirements
- Two or more years of experience in IT support or field service.
- Strong networking and diagnostic skills.
- Reliable transportation and a valid driver’s license.
- Ability to work independently and provide professional customer service.
- Ability to lift up to 50 lbs.
- Own required tools, including a laptop, drill, screwdrivers, cable tester, and RJ45 tools.
Responsibilities
- Troubleshoot and repair Windows and macOS issues.
- Resolve Wi-Fi, router, and wired-network problems.
- Install and configure printers and scanners.
- Replace or upgrade hardware components.
- Reinstall operating systems using bootable tools.
- Document work and communicate clearly with customers.
- Install and support POS systems and run Cat5e or Cat6 cabling.
- Perform outdoor TV mounting and basic AV setup.
Benefits
- Flexible scheduling; accept only jobs that match your route and availability.
- National brand recognition and continuous job offers.
- Dispatch and tech support team available to assist remotely.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
