District Manager - Vancouver

Avis Budget GroupRichmond, BC
Onsite

About The Position

Leads, manages and develops an assigned territory within a region (“District”) to operational success and financial profitability. Develops and executes short-term and long-term strategies, solutions and improvements; and is responsible for all operational activities undertaken within the district. Performs duties and provides service in accordance with established operation procedures and company policies. Develops, implements and communicates city operating plans that maximize revenue and grow market share, within plan objectives and company guidelines. Monitors performance against plan and establishes or revises plans, procedures and standards, as appropriate, to maximize profits. Sets monthly goals for each location’s key operating performance measurements to include revenue per unit, revenue, transactions and incremental sales. Forecasts, budgets and manages the key financial drivers of a city to include revenue, transactions, market segment mix, utilization, fleet mix, wage expense, daily dollar average, revenue per unit, incremental revenue penetration and fleet size. Directs and controls the activities performed by the fleet distribution function in reviewing and evaluating the availability of fleet vehicles at various locations. Oversees the activities performed by the fleet function in directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles. Evaluates the physical inventories to establish and maintain the proper mix and age of lot vehicles. Works with the Corporate Sales and Marketing functions to develop sales policy, long-range sales objectives and local marketing plans. Reviews and evaluates capital projects, analyzes DOR reports. Directs the payment of bills and processing of personnel records. Builds and Maintains professional relationships with local business organizations and governmental agencies in an ongoing effort to protect the company’s interests, and to discuss and resolve commonly faced problems. Ensures all Quality Assurance standards are maintained. Hires, supervises, trains, develops, motivates and evaluates the performance of manager and employee staff. Implements HR department policies in the area of discipline, discharge, motivation and performance in a consistent and fair manner, referring to the appropriate HR manuals to ensure adherence. Establishes, communicates, monitors and updates objectives for staff consistent with the Company goals and objectives. This job directly impacts the successful operation and growth of a district by analyzing, developing and implementing programs to maximize profits, productivity, quality of service and employee morale. Responsible for minimizing expenses including maintenance and personnel costs. Exercises significant independent judgment and decision making in managing the daily operation of a district as assigned, in the areas of asset management, utilization and return on investment. Approval from a higher level is required regarding concerns and issues as dictated in established operation procedures and company policies.

Requirements

  • Valid driver’s license and a good driving record.
  • Ability to frequently stand, sit, walk, drive, and type.

Nice To Haves

  • Bachelor’s Degree in business or related field (or equivalent in education, experience or training).
  • Three or more years operations and sales experience, with at least one year at the supervisory level, preferably in a vehicle rental or related industry. (Years of experience will increase based on district assignment)
  • General business knowledge to successfully lead and direct multiple markets/locations.
  • Excellent management skills.
  • Must be able to provide direction and support to a large number staff across multiple locations.
  • Strong organizational and analytical skills to track all appropriate operational measures and analyze and forecast operational performance results.
  • Very strong communication (both written and oral) and presentation skills.
  • Excellent interpersonal and coaching skills.
  • Ability to interact with both internal and external customers at all levels.
  • Ability to manage and motivate staff in a team environment.

Responsibilities

  • Develops and executes short-term and long-term strategies, solutions and improvements.
  • Responsible for all operational activities undertaken within the district.
  • Develops, implements and communicates city operating plans that maximize revenue and grow market share.
  • Monitors performance against plan and establishes or revises plans, procedures and standards.
  • Sets monthly goals for each location’s key operating performance measurements.
  • Forecasts, budgets and manages the key financial drivers of a city.
  • Directs and controls the activities performed by the fleet distribution function.
  • Oversees the activities performed by the fleet function in directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles.
  • Evaluates the physical inventories to establish and maintain the proper mix and age of lot vehicles.
  • Works with the Corporate Sales and Marketing functions to develop sales policy, long-range sales objectives and local marketing plans.
  • Reviews and evaluates capital projects, analyzes DOR reports.
  • Directs the payment of bills and processing of personnel records.
  • Builds and Maintains professional relationships with local business organizations and governmental agencies.
  • Ensures all Quality Assurance standards are maintained.
  • Hires, supervises, trains, develops, motivates and evaluates the performance of manager and employee staff.
  • Implements HR department policies in the area of discipline, discharge, motivation and performance.
  • Establishes, communicates, monitors and updates objectives for staff consistent with the Company goals and objectives.

Benefits

  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Employee discounts
  • Community involvement opportunities
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