Office Manager - Vancouver, BC

123DentistVancouver, BC
CA$85,000 - CA$105,000Onsite

About The Position

Yaletown Laser & Cosmetic Dentistry is seeking a confident, experienced, and highly professional Office Manager to join their growing team on a full-time, permanent basis. As Office Manager, you will play a key leadership role in overseeing the day-to-day operations of the practice while helping support long-term growth and team success. Located in the heart of Yaletown, our modern boutique practice is known for exceptional patient care, cosmetic dentistry, advanced technology, and a high-touch patient experience. We are looking for a mature, polished leader who thrives in a fast-paced environment and can help drive operational excellence, patient retention, and continued growth. This is an exciting opportunity for someone who is passionate about leadership, patient experience, team development, and creating a well-run, high-performing practice.

Requirements

  • Minimum 2+ years of dental administration or office management experience
  • Strong leadership presence with the ability to guide, mentor, and motivate a team
  • Excellent communication and relationship-building skills
  • Highly organized, proactive, and solutions-focused
  • Experience in patient retention, schedule optimization, and practice growth
  • Strong understanding of treatment coordination and patient experience
  • Comfortable working in a non-assignment, fee-for-service environment
  • Professional, polished, and confident in a high-expectation practice setting

Nice To Haves

  • Experience with Cleardent software is considered a strong asset

Responsibilities

  • Leading and supporting the administrative team
  • Optimizing scheduling and operational workflows
  • Supporting patient communication and treatment acceptance
  • Driving patient retention and new patient experience
  • Helping foster a positive, accountable, and high-performing culture
  • Partnering closely with doctors and leadership to support practice goals

Benefits

  • Full-time, permanent position
  • Competitive compensation based on experience
  • Performance and retention incentives
  • Beautiful, modern clinic in a prime downtown Vancouver location
  • High-end cosmetic and restorative practice environment
  • State-of-the-art technology and systems
  • Cleardent software environment
  • Continuing education and professional development opportunities
  • Supportive, collaborative team culture
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