District Manager Hardee's (1775)

Hardee's•Elizabethton, TN

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district and ensures each team fulfills its responsibilities and meets expectations. The role supports restaurant operations by developing managers and team members, monitoring performance and guest satisfaction, and ensuring compliance with company policies, business practices, and food safety requirements. The District Manager evaluates restaurant quality, service, and cleanliness standards; coaches teams; reviews financial performance; supports marketing programs; and negotiates vendor contracts in accordance with company approval processes. The position requires travel to assigned store locations 4–5 days per week, a valid driver’s license, and the ability to perform the physical activities described in the posting.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Able to stand for long periods, work around high temperatures and in close quarters, move throughout restaurants to observe operations and team performance, and lift up to 50 pounds comfortably.
Able to work with various cleaning products and perform the job at a continuous high pace under pressure while maintaining quality and speed standards.

Nice To Haves

Multi-unit restaurant management experience, including full-service, fast food, or convenience operations.

Responsibilities

Ensure district Team Members are trained, motivated, and empowered to deliver guest satisfaction.
Evaluate each restaurant’s QSC standards, provide regular feedback and coaching, and conduct periodic restaurant inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely and effective resolution.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ overall performance against clearly communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare Team Members for promotion, and match management skills and abilities to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Serve as a role model and set a positive example in business and personnel management.
Negotiate district vendor contracts and follow the company approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and Team Members.
Travel to assigned store locations 4–5 days per week.