Shift Manager Hardee's (1775)

Hardee's • Elizabethton, TN

3d

About The Position

The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring that activities support the restaurant’s business plan. The role ensures Team Members perform their responsibilities and meet expectations. The Shift Manager helps deliver outstanding hospitality, maintain restaurant standards, manage staffing and labor costs, train and supervise team members, and carry out operational routines during a shift. The position requires flexible hours, including opening and closing shifts, and work in a fast-paced restaurant environment.

Requirements

• Must be at least 18 years old.
• Must be willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and a method of communication with the restaurant, such as phone or email.
• Excellent communication, interpersonal, and leadership skills.
• Ability to maintain the respect of the team.
• Guest-driven focus.
• Ability to make decisions under pressure and delegate tasks appropriately.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.
• Able to stand for long periods, work around high temperatures and in close quarters, lift 50 pounds comfortably, and work with various cleaning products.

Responsibilities

• Ensure hospitality service is outstanding by anticipating and exceeding guest needs and handling requests promptly and positively.
• Monitor all aspects of restaurant operations, anticipate problems, and take initiative to correct problem areas.
• Enforce and maintain quality, service, and cleanliness standards.
• Monitor and maintain proper staffing levels and labor costs.
• Create a friendly atmosphere for Team Members and Guests.
• Train, direct, and supervise Team Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Plan, organize, and implement operational routines and activities during the shift.
• Maintain cooperative and harmonious working relationships with management and fellow Team Members.
• Ensure sanitation, safety, and security policies and procedures are observed and enforced.
• Maintain a professional appearance that meets company standards.
• Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.
• Perform other tasks as directed by management.

Benefits

• Competitive wages
• Medical insurance
• Team Member referral bonus program
• Team Member discount programs with financing options
• Free meals while working and discounts for family
• Paid Time Off
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed