District Manager Hardee's (1269)

Hardee's•Rushville, IL

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district. The role ensures that each team fulfills its job responsibilities and meets expectations. The District Manager develops and supports team members and managers, monitors restaurant standards and business performance, and ensures that operations comply with company policies and legal requirements.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions; multi-unit restaurant experience is preferred, including full-service, fast food, or convenience settings.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Ability to stand for long periods, work around high temperatures and in close quarters, move throughout restaurants to observe operations and team member performance, and lift up to 50 pounds comfortably.
Ability to work with various cleaning products and perform at a continuous high pace under pressure while maintaining quality and speed standards.

Responsibilities

Ensure all district team members are trained, motivated, and empowered to deliver guest satisfaction.
Evaluate each restaurant’s quality, service, and cleanliness standards; provide feedback and coaching, and conduct periodic inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective resolution.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to team members.
Evaluate General Managers’ and GMITs’ performance against communicated standards and expectations.
Provide appropriate and effective counseling or discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare team members for promotion, and match management skills and abilities to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Model positive business and personnel management practices for the team.
Negotiate district vendor contracts and follow the company contract approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and team members.