District Manager Hardee's (1144)

Hardee's•East Peoria, IL

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district. This position ensures that each team fulfills its responsibilities and meets expectations. The District Manager supports guest satisfaction, restaurant quality, financial performance, staffing and development, and compliance with company policies and applicable laws. The role requires travel to assigned store locations 4–5 days per week and involves working in restaurant environments.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions; multi-unit restaurant experience is preferred, including full-service, fast food, or convenience settings.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Able to stand for long periods, work around high temperatures and others in close quarters, move throughout restaurants to observe operations and team performance, lift up to 50 pounds comfortably, and work with various cleaning products.
Able to perform the job at a continuous high pace and under pressure while maintaining quality and speed standards.

Nice To Haves

Multi-unit restaurant management experience, including full-service, fast food, or convenience settings.

Responsibilities

Ensure all district Team Members are trained, motivated, and empowered to deliver total Guest satisfaction.
Evaluate each restaurant’s QSC standards, provide regular feedback and coaching, and conduct periodic inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ overall performance against clearly communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare Team Members for promotion, and match management skills and abilities to restaurant needs.
Analyze business performance and initiate corrective action when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Serve as a role model and set a positive example in business and personnel management.
Negotiate vendor contracts for the district and follow the company contract approval process.
Uphold food safety, food handling, and sanitation requirements to protect Guests and Team Members.