District Manager Hardee's (0374)

Hardee's•Canton, IL

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district and ensures that each team fulfills its responsibilities and meets expectations. The role oversees guest satisfaction, restaurant quality and service standards, staffing and development, financial performance, marketing, compliance, vendor relationships, and food safety across assigned locations. The position requires travel to assigned store locations 4–5 days per week.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions; multi-unit restaurant experience is preferred, including full-service, fast-food, or convenience settings.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Ability to stand for long periods, work around high temperatures and others in close quarters, move throughout restaurants to observe operations and employee performance, lift up to 50 pounds comfortably, work with cleaning products, and maintain a high pace under pressure while meeting quality and speed standards.

Nice To Haves

Multi-unit restaurant management experience, including full-service, fast-food, or convenience settings.

Responsibilities

Ensure all Team Members in the district are trained, motivated, and empowered to deliver total Guest satisfaction.
Evaluate each restaurant’s QSC standards; provide regular feedback and coaching, and conduct periodic restaurant inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ overall performance against clearly communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train teams on new products, programs, and changes, and follow up on implementation.
Recruit General Managers and GMITs, prepare Team Members for promotion, and match management skills and abilities to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Model positive behavior in all aspects of business and personnel management.
Negotiate district vendor contracts and follow the company approval process.
Uphold food safety, food handling, and sanitation requirements to protect Guests and Team Members.