District Manager (London and Surrounding Areas)

Circle KToronto, ON
CA$55,000 - CA$60,000Hybrid

About The Position

The District Manager role is pivotal to the success of the company, focusing on growing sales and profits in individual business units. This role oversees the efficient and profitable operation of approximately 10-14 stores and acts as a liaison between stores and the Support Office. The District Manager partners with QSR Branded Managers, Corporate Store Managers, and Business Partners to ensure the effective execution of company-directed programs, promotions, and marketing initiatives.

Requirements

  • Requires a minimum of 3-5 years of retail management experience.
  • Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.
  • Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.
  • Must be proficient in Microsoft Word, Excel, and PowerPoint.
  • A current valid driver’s license with a clean abstract is required to operate company vehicle.

Nice To Haves

  • Bachelor’s Degree in business, marketing or related field preferred, or equivalent experience.

Responsibilities

  • Prioritize customer service, engagement and expediently resolve escalated customer concerns.
  • Conduct district meetings, deliver training initiatives and inform store operators of directives.
  • Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
  • Monitor sales, competitive pricing, and promotional programs.
  • Actively participate in recruitment, selection and development of store operators and corporate managers.
  • Execution of all security, mystery shop, health and safety programs.
  • Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.
  • Audit banking and other financial information at the store level.
  • Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
  • Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
  • Follow merchandising programs, store sets, and participating in store renovations.
  • Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.
  • Collaborate with Tim Hortons' representatives and Circle K’s Agents to manage the licensed coffee business.
  • Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.
  • Communicate all required information and reports to proper channels.
  • Contact and control outside services.
  • Handle any special projects as directed.

Benefits

  • Group Insurance Program (health and dental care, long-term disability, life insurance, health spending account)
  • Pension Plan
  • Share Purchase Plan
  • Paid Time Off (vacation days, sick days, and personal days)
  • Training and Development opportunities
  • Recognition and Rewards programs
  • Mentorship Program
  • Scholarship Program (for employees and their children)
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