Territory Services Manager - London and Surrounding Areas

Circle K • Toronto, ON

3d • CA$65,000 - CA$75,000 • Hybrid

About The Position

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there. Are you ready to grow your career? Let's grow together! Territory Services Manager Department: Facilities and Construction Location: London and Surrounding Areas Type of employment: Permanent, Full Time (40 hours) Reason for Posting: New Position Salary: $65,000 - $75,000 THE ROLE We are currently hiring for a Territory Services Manager to join our Central Canada team. Reporting to the Maintenance Manager, Central Canada, the Territory Services Manager will be responsible for coordinating maintenance requirements and costs, managing repair and maintenance operations, and ensuring work is performed efficiently and within company standards. The Territory Service Manager will play an important role in achieving financial objectives by preparing budgets, analyzing variances, and implementing corrective actions. The Territory Services Manager will maintain and manage a high-quality service technician team through recruitment, training, and performance management, while staying updated on industry standards and contributing to overall team objectives.

Requirements

• Degree in business or relevant field. Combination of experience and education that meet the minimum requirements may be substituted.
• 5 - 7 years of experience in facility maintenance or related field.
• Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.
• Must be proficient in Microsoft Word, Excel, PowerPoint and Teams.
• Understanding of business principles, procurement practices, budgeting, and expense analysis.
• Strong problem-solving abilities to resolve maintenance issues.
• A current valid driver’s license with a clean abstract is required to operate company vehicle.

Responsibilities

• Identifies current and future maintenance requirements and costs by coordinating with management, production personnel, tradesmen, and technicians.
• Completes maintenance operational requirements by scheduling and assigning employees; negotiating and hiring contractors; following up on work results.
• Resolves maintenance problems by conferring with management, engineering, and quality control personnel.
• Manages repair and maintenance operations by determining priorities, scheduling, repair, maintenance schedules and installation of equipment.
• Ensures repairs are performed cost effectively by examining records, reports, operating practices, and other documentation.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Manages maintenance operations by initiating, coordinating, and enforcing program, operation policies and procedures.
• Ensures work is performed within company standards by inspecting it to ensure its quality and cost-effectiveness.
• Maintains staff by recruiting, selecting and orienting employees.
• Maintains high quality results of service technician staff by training, coaching, counseling and disciplining employees, planning, monitoring and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contributes to the Facilities team by accomplishing related results as requested.
• Other duties as assigned.

Benefits

• Group Insurance Program (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan
• Share Purchase Plan
• Paid Time Off (vacation days, sick days, and personal days)
• Training and Development opportunities
• Recognition and Rewards programs
• Mentorship Program
• Scholarship Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level