District Manager Hardee's (1869)

Hardee's•Piney Flats, TN

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams across the district. The role ensures restaurant management teams meet the expectations and responsibilities of their positions, while supporting strong guest hospitality, operational standards, team development, and business results. The District Manager also upholds company policies and legal requirements, food safety and sanitation standards, and Capstone Restaurant Group’s values of people, hospitality, and integrity.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Minimum age of 18, or an emancipated minor with documentation.

Nice To Haves

Multi-unit restaurant management experience, preferably in full-service, fast-food, or convenience operations.

Responsibilities

Ensure district team members are trained, motivated, and empowered to deliver guest satisfaction.
Evaluate each restaurant’s quality, service, and cleanliness (QSC) standards; provide regular feedback and coaching, and conduct periodic restaurant inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective resolution.
Ensure General Managers and General Managers in Training (GMITs) receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to team members.
Evaluate General Managers’ and GMITs’ performance against clearly communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare team members for promotion, and match managers’ skills and abilities to restaurant needs.
Analyze business performance and initiate corrective action when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with laws and company policies and procedures.
Serve as a role model and set a positive example in business and personnel management.
Negotiate district vendor contracts and follow the company contract-approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and team members.