District Manager of Indiana ( Fort Wayne / Bloomington)

Surge Professional•Bloomington, IN

12h•Onsite

About The Position

The District Manager is responsible for driving operational performance, sales growth, client development, and team leadership across an assigned group of branch locations within a territory. The role partners with branch leadership to develop business strategies, grow revenue, increase profitability, and ensure operational excellence across the district. It serves as both a sales leader and operational partner by coaching teams, developing talent, supporting business development, and aligning branch performance with company goals and expectations. The position is suited to a motivated leader who can balance sales growth, customer relationships, and operational execution in a fast-paced workforce solutions environment. The District Manager leads, coaches, mentors, and develops Branch Managers and branch teams; supports sales and business development; monitors branch financial and operational performance; and helps ensure strong client service and compliance. The role includes frequent travel between branch locations and customer sites, regular branch visits, performance reporting, and development of district growth and improvement plans. The ideal candidate is hands-on, capable of strategic planning while remaining involved in branch operations and sales execution, and experienced in motivating teams, growing markets, strengthening client relationships, and building accountability.

Requirements

High school diploma or equivalent required.
Minimum of 3–5 years of leadership experience within staffing and workforce solutions, sales, or multi-unit operations management.
Proven experience managing teams, driving sales growth, and improving operational performance.
Strong business development and relationship-building skills.
Demonstrated success coaching and developing high-performing teams.
Excellent communication, leadership, presentation, and conflict-resolution skills.
Strong organizational and time-management abilities.
Ability to work in a fast-paced, deadline-driven environment.
Self-motivated with strong problem-solving and decision-making skills.
Proficiency with Microsoft Office products and CRM/database systems.
Ability to travel frequently between branch locations and customer sites.
Professional demeanor with strong customer service orientation.
Ability to adapt quickly to changing priorities and business needs.

Nice To Haves

College coursework or a business-related degree preferred.
Experience within staffing, workforce solutions, recruiting, light industrial, logistics, manufacturing, or service-based industries is highly preferred.

Responsibilities

Drive revenue growth and profitability across assigned branch locations.
Partner with Branch Managers and sales teams to develop and execute district-level sales strategies.
Identify opportunities for new business development, account expansion, and client retention.
Conduct joint sales calls and client meetings with branch leadership and sales staff.
Assist branches with prospecting, presentations, proposals, strategies, and closing new business.
Develop action plans for underperforming territories, accounts, or branches.
Support strategic account growth initiatives and strengthen client relationships.
Build relationships in the local business community through networking, events, and industry involvement.
Lead, coach, mentor, and develop Branch Managers and branch teams.
Hold branches accountable for operational, sales, recruiting, service, and profitability metrics.
Conduct regular branch visits to review performance, staffing levels, customer satisfaction, and operational standards.
Partner with field leadership to improve employee engagement, retention, and branch culture.
Assist with training and performance management of branch leadership.
Ensure compliance with company policies, procedures, and operational standards.
Monitor branch financial performance, including budgets, margins, payroll, and expense management.
Develop performance improvement plans and corrective action strategies when necessary.
Foster a culture of urgency, accountability, teamwork, and customer service excellence.
Serve as an escalation point for key client concerns or service issues.
Ensure branches deliver exceptional customer service and workforce solutions.
Partner with branch teams to strengthen client communication and retention efforts.
Assist in resolving operational challenges and customer-related issues quickly and professionally.
Ensure proper implementation and execution of workforce solutions across accounts.
Regularly review branch KPIs, sales activity, profitability, fill ratios, and operational performance.
Maintain required reporting, forecasting, and activity tracking accurately.
Communicate district performance updates and market insights to leadership.
Assist in developing district growth plans and performance strategies.
Travel frequently between branch locations and customer sites.