District Manager - Saco 2027
About The Position
The District Manager oversees a selected recreation area or cluster of smaller areas within a larger recreation complex, such as a campground or day-use area. The role is responsible for training and scheduling staff and managing regular operations, facility maintenance, and the use, care, and storage of equipment and tools. The District Manager reports to the Operations/General Manager and works to ensure operations comply with the permit, operating plan, and company standards. The position includes extensive public contact and may involve manual labor, maintenance support, fee collection, and on-site staff coverage. Employees who choose to live on-site must provide a suitable recreational vehicle for their accommodations.
Requirements
- Strong customer service skills and enjoyment of extensive public contact.
- Strong verbal and written communication skills.
- Flexibility, adaptability, and resilience.
- Common sense and good judgment, with the ability to make decisions within the boundaries of the position.
- Basic manual labor abilities and willingness to clean and sanitize facilities using a variety of cleaning agents and chemicals.
- Ability and willingness to move about the facility consistently and occasionally lift more than 20 pounds.
- Administrative and computer skills, including recordkeeping and money handling.
- Ability to effectively handle a variety of conflicts.
- Ability to work with minimal supervision, learn quickly, and follow instructions accurately.
- Availability and willingness to work a flexible, full-time schedule, including regular evenings, weekends, holidays, and other hours as operational needs require.
- Employees choosing to reside on-site must provide a suitable recreational vehicle for living accommodations.
Nice To Haves
- Prior personnel management experience.
- Openness to feedback and a desire for continuous learning.
Responsibilities
- Oversee general operations in the assigned area and report operational deficiencies affecting compliance with the permit, operating plan, or company standards.
- Supervise and train hosts and maintenance personnel according to established procedures, and develop effective working relationships with them.
- Assist with training workshops, including beginning-of-season new-hire orientation and ongoing safety tailgate meetings.
- Maintain working relationships with employees, government agency representatives, and visitors.
- Handle visitor complaints and rule violations courteously and professionally, seeking timely and effective resolutions.
- Troubleshoot and respond to situations within permitted areas.
- Recommend ways to improve or streamline operations.
- Perform manual labor and perform or supervise certain construction and maintenance tasks; assist maintenance personnel with routine duties.
- Assist with fee collection, facility and grounds maintenance, and water and utility system testing as needed.
- Secure, process, and maintain deposit and revenue records, and submit reports as directed.
- Collect time cards and submit completed summaries to the Operations Manager.
- Report unsafe or hazardous conditions and enforce rules according to company customer service standards.
- Cover host duties during breaks, sick leave, and vacations.
- Maintain the cleanliness and general condition of assigned vehicles and equipment.
- Perform other related duties as assigned.
Benefits
- Eligible employees are offered health benefits.
- All hours worked will be paid.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
