District Manager, Southern CA

KnitWell Group•Yorba Linda, CA

About The Position

The District Manager oversees the operations of Loft Outlet and Ann Taylor Factory stores across Southern California, Arizona, and Nevada. The role drives profitability across the district through customer experience, business operations, product management, and talent development, while ensuring stores run smoothly and achieve their goals. The District Manager builds a customer-focused environment, coaches associates to create genuine customer connections, and fosters an inclusive culture. The role oversees district people-management functions, including recruiting, hiring, and developing management-level talent. Through regular store visits, the District Manager assesses operations and guides store management, while supporting marketing initiatives, product placement, product knowledge, merchandising, pricing strategies, and operational standards. The position also analyzes business reporting to develop performance strategies and promotes community involvement through company-sponsored events and philanthropic initiatives. The role requires travel among multiple store locations.

Requirements

  • At least 5 years of specialty retail experience.
  • Multi-store management experience.
  • Strong people-management skills.
  • Technology proficiency and strong business acumen.
  • Ability to travel and manage time appropriately between multiple store locations.

Nice To Haves

  • Enjoys coaching and developing talent.

Responsibilities

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Inspire, educate, and coach associates to use brand behaviors to create genuine customer connections.
  • Foster an inclusive culture where associates feel welcome and engaged.
  • Oversee people-management functions, including recruiting, hiring, and developing diverse management-level talent for the district.
  • Conduct regular store visits to assess operations and provide guidance to management.
  • Educate store management on marketing initiatives, product placement, lifestyle concepts, and product knowledge.
  • Build a strong operational dynamic with store managers to achieve goals.
  • Ensure district stores uphold high merchandising and operational standards.
  • Oversee product-management directives, including execution of pricing strategies.
  • Analyze business reporting and develop strategies to maximize performance.
  • Promote community involvement by supporting company-sponsored events and philanthropic initiatives.
  • Travel and manage time appropriately among multiple store locations.

Benefits

  • Merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
  • Local volunteer opportunities, annual donation and volunteer matching for eligible nonprofit organizations, and philanthropic activities supporting communities.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid time off.
  • Paid holidays.
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