District Account Manager
About The Position
As a District Account Manager, you will manage security services and related operations for assigned client accounts, ensuring service excellence, operational effectiveness, and strong client relationships. This position plays a key role in supporting client satisfaction, employee development, business growth, and overall account performance through effective leadership, oversight, and strategic planning. The ideal candidate is a results-driven security professional with strong leadership, customer service, and business management skills. This individual thrives in a fast-paced environment, effectively manages multiple priorities, and is committed to delivering exceptional service while developing high-performing teams.
Requirements
- High School Diploma or GED.
- Minimum of 18 years of age.
- Legal authorization to work in the United States.
- Reliable transportation and means of communication.
- Ability to speak, read, and write English.
- Willingness to participate in pre-employment background screening and drug testing.
- Knowledge of security operations, procedures, and supervisory practices.
- Experience managing personnel, schedules, and security operations.
- Strong computer proficiency, including spreadsheet and business software applications.
Nice To Haves
- Associate's Degree in Business, Criminal Justice, Security Management, or a related field.
- Three or more years of experience in the security industry, business management, or operations leadership.
- Experience managing large client accounts and multiple security locations.
- Knowledge of budgeting, workforce planning, and business operations management.
- Security industry certifications or applicable state licensing.
- Experience supporting contract security operations.
Responsibilities
- Serve as the primary client contact to ensure the delivery of high-quality security services and customer satisfaction.
- Meet regularly with client representatives to review service performance, address concerns, and identify opportunities for service enhancement.
- Support contract negotiations, security planning, assessments, surveys, and post order development.
- Recruit, hire, train, coach, develop, and retain high-caliber security personnel.
- Provide leadership, performance management, employee coaching, and corrective action when necessary.
- Assist in the development and administration of account budgets and operational plans.
- Maintain compliance with company policies, client requirements, and applicable laws and regulations.
- Oversee staffing, scheduling, payroll administration, uniforms, equipment inventory, and vehicle management.
- Conduct site inspections to ensure post orders, client directives, and performance expectations are being met.
- Support the resolution of operational, legal, financial, human resources, and administrative matters.
- Respond to emergencies, critical incidents, and client concerns as required.
- Perform additional duties as assigned.
Benefits
- Competitive pay.
- Weekly pay.
- Comprehensive benefits for eligible employees.
- Paid training and professional development.
- Career advancement opportunities.
- Employee recognition programs.
- Supportive and inclusive work environment.
- Opportunity to work for the world's leading protective services company.
- Medical, dental, and vision insurance.
- Life and disability insurance.
- Paid time off.
- 401(k) or retirement savings plan.
- Employee assistance program.
- Additional voluntary benefits, where applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
