About The Position

The District Account Executive develops new and existing business relationships in the small- to medium-sized business market and drives revenue growth through strategic, customer-focused selling. The role identifies, positions, and expands opportunities for UPS Global Freight Forwarding products and services by engaging key decision-makers, coordinating customer meetings, and developing logistics solutions. It also promotes internal business relationships, identifies opportunities to share leads and support accounts jointly, and builds an understanding of customers’ supply chains to generate business and develop relationships with C-level decision-makers. The role trains customers on technology platforms to support accurate billing and pricing and to help them use UPS services. The posting describes the territory as Central and Southern Florida, with a preference for candidates in Southern Florida. The job description also identifies the role location as Greensboro, NC in the title. This is a permanent position. Candidates must be authorized to work in the United States without employer visa sponsorship, be located in the same geographic area as the job or be willing to relocate at their own expense, work flexible hours, and travel as required.

Requirements

  • At least 3 years of successful territory management experience.
  • At least 3 years of sales experience.
  • At least 3 years of freight forwarding sales experience.
  • A bachelor's degree, or internationally comparable degree, in Business, Marketing, or a related field.
  • Business-to-business or business-to-consumer sales experience, or experience in a UPS management or customer-facing role.
  • Proficiency with Microsoft Office products, including Word, Excel, Access, and Outlook.
  • Ability to conduct research and develop territory sales plans, with organization and strategic planning skills.
  • Strong complex problem-solving skills.
  • Inclination for continuous learning.
  • Must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the United States for this employer; visa sponsorship is not available.
  • Must be located in the same geographic area as the job or willing to relocate at personal expense.
  • Must be available to work flexible hours and willing to travel as required.

Nice To Haves

  • Bilingual proficiency in Spanish and English.
  • Preference for candidates located in Southern Florida.

Responsibilities

  • Penetrate existing accounts to understand customers’ full supply chains, identify new business opportunities, and build relationships with key decision-makers.
  • Coordinate customer meetings to identify needs, determine opportunities, and develop strategies to win new business.
  • Identify account churn and develop strategies to win back business.
  • Prospect for new business using published data, industry guides, referrals, territory management, and other opportunity-identification methods.
  • Target customer opportunities exceeding $500,000 in annual total opportunity revenue.
  • Engage customers to identify needs and create value throughout the sales process.
  • Facilitate customer entertainment to develop and solidify relationships with preferred customers.
  • Collaborate with Operations to establish standard operating procedures that meet customer expectations.
  • Educate customers on technology solutions for independent tracking, pricing, and reporting.
  • Apply sales strategies and training to identify where UPS solutions can be implemented.
  • Plan quarterly business reviews with customers to review business trends and UPS time-and-transit performance.
  • Participate in joint customer calls with peers and counterparts to promote UPS products and services.
  • Attend functional meetings with sales counterparts to promote enterprise selling.
  • Identify account decliners and gainers and develop strategies to regain business and promote future growth.
  • Use customer relationship management software to develop strategic plans for customer growth and development.
  • Train customers on technology platforms to support accurate billing, pricing, and delivery of UPS services.
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