Distribution Service Representative

PathGroup • Coppell, TX

6h

About The Position

The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs daily activities including picking up client specimens, maintaining accurate counts and specimen integrity for delivery to the laboratory, and distributing supplies and other items to clients. The role follows assigned routes and timetables, interacts with clients, maintains route and vehicle records, follows safety and defensive-driving procedures, and complies with privacy, security, regulatory, and corporate policies.

Requirements

• High school diploma or GED.
• Valid and current driver's license.
• Good DMV report.
• Must be able to work flexible hours as needed or required.

Nice To Haves

• One year of prior job-related experience preferred.

Responsibilities

• Pick up specimens from clients according to established procedures and timetables.
• Deliver specimens to designated drop-off points.
• Ensure specimen integrity is maintained during transport.
• Deliver reports and supplies to clients on an assigned route.
• Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
• Record client requests for supplies and special services and forward them to the appropriate person or department.
• Interact with clients daily and forward client concerns to a coordinator or local supervisor for corrective action.
• Provide a high level of customer care while demonstrating a friendly and cooperative attitude.
• Demonstrate flexibility in meeting customer demands.
• Inspect the assigned vehicle routinely, including gas, tires, appearance, and fluid levels; report problems promptly and maintain accurate monthly logs.
• Adhere to safety procedures and participate in defensive-driving techniques.
• Remain current in training and knowledge of specimen handling.
• Complete special assignments as required by a coordinator or local supervisor.
• Perform job responsibilities in alignment with industry security practices and regulatory guidelines to protect protected health information and other sensitive company data.
• Follow the Corporate Compliance Program and corporate policies, including Privacy and Security policies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED