Distribution Service Representative

PathGroup • Nashville, TN

7h

About The Position

The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs daily activities that include picking up client specimens, keeping accurate counts, maintaining specimen integrity for delivery to the lab, and distributing supplies and other items to clients. The role interacts with clients and supports the secure, compliant handling of protected health information and other sensitive company data.

Requirements

• High school diploma or GED.
• Valid and current driver’s license.
• Good DMV report.
• Must be able to work flexible hours as needed or required.

Nice To Haves

• One year of prior job-related experience preferred.

Responsibilities

• Pick up specimens from clients according to established procedures and timetables.
• Deliver specimens to designated drop-off points.
• Ensure specimen integrity is not compromised during transport.
• Deliver reports and supplies to clients on an assigned route.
• Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
• Record clients’ requests for supplies and special services and forward them to the appropriate person or department.
• Interact with clients daily and forward client concerns to a coordinator or local supervisor for corrective action.
• Maintain high levels of customer care while demonstrating a friendly and cooperative attitude.
• Demonstrate flexibility in satisfying customer demands.
• Perform routine inspections of the assigned vehicle, including gas, tires, appearance, and fluid levels; promptly report problems and maintain accurate monthly logs.
• Adhere to all safety procedures and participate in defensive driving techniques.
• Remain current in training and knowledge of specimen handling.
• Complete special assignments as required by the coordinator or local supervisor.
• Perform responsibilities in alignment with industry security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Understand and abide by the Corporate Compliance Program and corporate policies, including Privacy and Security policies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED