Distribution Operations Manager

TRC Companies, Inc.•Lanham, MD

About The Position

TRC is seeking a highly motivated Operations Manager to lead technical operations and office administration for a growing Electric Distribution Engineering Practice. The role provides technical direction to designers and engineers, develops procedures and services that meet client contract requirements, and leads office staff toward client and practice goals. The manager works with internal clients and multidisciplinary groups across TRC, supporting the Power Delivery Group’s engineering and operational services for the power and utility industries. The position oversees distribution project teams, client relationships, office operations, resource planning, proposals, and business development. It also manages operational and financial reporting, staffing, budgets, quality, safety, employee performance, and profitability. The salary range is USD $80,000 to $124,737.60 per year. The employee may also be eligible for the company’s annual discretionary bonus program, based on company, business segment, and individual performance against key performance indicators.

Requirements

  • Bachelor of Science degree in a technical discipline, preferably electrical, civil, or mechanical engineering, or demonstrated experience and qualifications in distribution utility engineering or distribution project management.
  • 10–15 years of progressive experience in engineering and designing overhead or underground electrical utility distribution systems.
  • Experience engineering and designing distribution voltages from 4 kV to 35 kV.
  • Experience with pole loading, bills of materials, construction drawings, voltage drop and flicker, pulling calculations, joint pole work, and related construction-package tasks.
  • Ability to manage and supervise people.
  • Experience with Ocalc or Spida, AutoCAD, and estimating software.
  • Strong PC skills, including Microsoft Word, Excel, and PowerPoint.
  • Knowledge of or experience with GIS packages or deliverables.
  • Demonstrated management and leadership skills, creativity, and a technical background relevant to developing the Distribution business.
  • Team-oriented and forward-thinking management approach.
  • Hands-on management experience in a fast-paced consulting environment, with exceptional attention to detail and client service.
  • Success developing and implementing plans and managing budgets and resources.
  • Strong verbal and written communication skills, including presentations to senior management and communication with staff and local management.
  • Understanding of distribution engineering requirements, utility distribution requirements, and basic regulatory guidelines.
  • Demonstrated experience directing an engineering or design work team to deliver and execute goals and objectives.
  • Direct experience delivering professional distribution services to the electric utility sector.

Responsibilities

  • Lead and manage multiple teams delivering distribution projects to clients.
  • Build and maintain client relationships and ensure deliverables meet or exceed expectations.
  • Collaborate with clients to develop policies, procedures, and quality expectations that meet requirements and improve deliverables.
  • Manage staff across various offices and oversee day-to-day office administration in coordination with the Director or Office Practice Lead of Distribution Engineering.
  • Work with office supervisors on resource plans, design criteria, estimating functions, and client proposals for distribution engineering services.
  • Build partnerships with other Distribution Engineering offices and TRC sectors to expand business and market potential.
  • Travel as needed to develop client relationships and manage utility solicitations for engineering opportunities.
  • Develop, manage, and submit regular reports tracking operational and financial results.
  • Manage employee capabilities and performance, and staff projects appropriately to meet regional goals.
  • Manage revenues, overhead, net income, and gross margin to meet or exceed profitability, quality, and other targets.
  • Ensure weekly billable and utilization goals are met in accordance with project guidelines.
  • Perform other duties as assigned.
  • Follow TRC safety practices and manage safety requirements for staff.
  • Oversee quality assurance and control policies for engineering deliverables and ensure client quality expectations are met.
  • Demonstrate professionalism and leadership, build cooperation with staff and client representatives, and address conflicts effectively.
  • Promote teamwork, motivation, commitment to TRC’s mission, positive morale, and cooperation among staff.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k) with traditional and Roth IRA options and company match
  • Paid time off, ranging from 15 to 25 days per year depending on employment status and seniority
  • At least 8 paid holidays per year for full-time employees
  • Paid sick, family, and disability leave in accordance with applicable state law
  • Potential eligibility for the annual discretionary bonus program
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