Distribution Manager

LKQ Corporation•Montgomery, AL

About The Position

The Distribution Manager is responsible for the day-to-day activities of the Dispatch Department in accordance with applicable federal, state/provincial, and local standards, guidelines, and regulations. Working with and under the direction of the General Manager or Operations Manager, the manager ensures that the department operates safely, efficiently, and properly. The role oversees driver scheduling, routing, dispatch operations, customer communications, vehicle maintenance coordination, driver compliance and records, and staff supervision.

Requirements

High school diploma or GED.
Five or more years in a specialized profession or equivalent, with proficiency in the specialty and prior senior lead or supervisor experience.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, calculate rates, ratios, and percentages, and draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, and related tools; ability to create and maintain Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
Ability to communicate complex information across departments and interact with management; present, resolve, and address delicate situations; motivate and persuade others.
Ability to analyze or interpret varied and complex problems and resolve them using knowledge, skills, general precedents, and practices.
Ability to make decisions affecting department or business-unit management and operations, and contribute to business and operational decisions.
Ability to set goals and priorities for a functional area, recommend department policies, practices, and programs, and make decisions or resolve problems for others.
Ability to handle multiple tasks or projects simultaneously with moderate complexity.
Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
Ability to lift up to 25 pounds.
Periodic travel may be required, including overnight stays, depending on position requirements.

Responsibilities

Schedule drivers on daily routes and prioritize or expedite rush and problem tickets requiring immediate attention.
Address issues involving pick tickets (FSI, RCE, and PLRC) and parts that were not delivered on time; provide ETAs.
Assign and manifest route drivers daily and serve as a backup delivery person when needed.
Continuously recruit route personnel and provide performance feedback and coaching.
Communicate with internal and external customers.
Operate and interpret reports using the Route Optimization or Roadnet system, including Parts per Hour and Parts Handled KPIs.
Monitor fuel reports for loss prevention.
Manage time-off requests and Kronos, including pay-period signature sheets.
Schedule vehicle maintenance and coordinate breakdowns with mechanics; approve maintenance bills and arrange rentals when needed.
Ensure driver and paperwork compliance with LKQ and DOT requirements; address discipline issues and drivers on probation due to MVR and LKQ points.
Ensure vehicle pre- and post-trip checklists are submitted daily.
Ensure driver new-hire paperwork and training, including LKQU, ISO, and DOT requirements, are completed.
Maintain and organize driver phones and other communication devices as needed.
Handle or delegate vehicle tags, gas pins, vehicle keys, DOT inspections, emission inspections, and DOT physicals.
Maintain and file vehicle records, signed time sheets, PTO records, and other documentation.
Manage staff work by planning, assigning, scheduling, and reviewing work, and ensuring quality standards.
Hire, terminate, train, and develop staff; review performance and administer corrective action.
Perform other duties as assigned.