Distribution Manager

Conceptra Biosciences • Phoenix, AZ

6d • $80,000 - $85,000

About The Position

The Distribution Manager leads daily warehouse operations, inventory control, shipping and receiving, and order fulfillment in a highly regulated distribution environment. The role is accountable for team management, operational accuracy, ERP/WMS execution, and compliance with GDP and DSCSA requirements.

The manager leads staffing, onboarding, task assignment, performance management, coaching, training, and employee development, while fostering an inclusive, collaborative, respectful, and safety-focused work environment. The role executes and validates ERP/WMS transactions and uses system reporting to monitor distribution performance, resolve discrepancies, and support workflow improvements.

The position directs receiving, storage, fulfillment, shipping, and returns; maintains inventory accuracy and required product storage controls; and improves processes, throughput, service, and cost management. It also ensures regulatory and SOP compliance, supports investigations and corrective actions, maintains audit readiness, and coordinates with Quality, Compliance, IT, Customer Service, Supply Chain, and Logistics.

Requirements

• At least 5 years of progressive warehouse, distribution, or inventory operations experience, including at least 3 years in a supervisory or management capacity; an equivalent combination of education and directly relevant operational leadership experience will be considered.
• Practical experience executing and troubleshooting transactions within ERP and/or WMS platforms.
• Ability to investigate operational discrepancies, identify root causes, and execute corrective actions.
• Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams, and Word.
• High school diploma, GED, or equivalent credential.

Nice To Haves

• Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline.
• Experience in pharmaceutical, medical device, healthcare, or another highly regulated distribution environment.
• Familiarity with DSCSA, pharmaceutical serialization, EPCIS, lot traceability, and expiration controls.
• Forklift operator certification or experience overseeing powered industrial truck safety programs.

Responsibilities

• Lead warehouse staffing, onboarding, daily task assignment, and performance management.
• Set performance expectations, provide ongoing coaching, and conduct documented evaluations aligned with operational KPIs and compliance standards.
• Develop employee competency through structured training, cross-training, and qualification assessments.
• Promote an inclusive, collaborative, respectful, and safety-focused work environment.
• Execute, review, and validate ERP/WMS transactions for receiving, put-away, transfers, order processing, shipping confirmations, and authorized inventory adjustments.
• Verify accurate item numbers, units of measure, quantities, lot numbers, expiration dates, and serialization data in system records.
• Investigate transaction discrepancies, system exceptions, inventory variances, and incomplete records; resolve or escalate them promptly.
• Use ERP/WMS reporting tools to monitor order status, inventory accuracy, receiving performance, transaction completion, and distribution KPIs.
• Collaborate with IT to troubleshoot system issues, validate approved workflow changes, and support employee training.
• Direct daily receiving, storage, order fulfillment, shipping, and returns activities.
• Maintain inventory accuracy through controlled receiving, lot and expiration tracking, cycle counts, discrepancy reconciliation, and corrective action.
• Enforce product storage, segregation, environmental monitoring, and temperature-control requirements; promptly escalate excursions or damaged goods.
• Evaluate and optimize distribution processes to improve throughput, eliminate inefficiencies, reduce errors, and control operating costs.
• Coordinate priorities with Customer Service, Supply Chain, and Logistics to meet fulfillment commitments and proactively address service disruptions.
• Ensure operations comply with GDP, FDA regulations, DSCSA guidelines, State Board of Pharmacy requirements, and SOPs.
• Conduct documented operational inspections, transaction reviews, and process verifications to identify discrepancies, procedural gaps, and quality risks.
• Support deviation investigations, root-cause analysis using 5-Why, and CAPA; execute recall, traceability, and temperature-excursion procedures.
• Maintain audit-ready practices and support internal audits, regulatory inspections, and customer assessments with Quality and Compliance.

Benefits

• Competitive base salary plus annual performance bonus.
• Comprehensive medical, dental, and vision coverage, 100% employer-paid for employees and dependents.
• 401(k) plan with company match.
• Paid time off and company-recognized holiday.
• Parental leave.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED