Distribution Manager

LKQ•Montgomery, AL

About The Position

The Distribution Manager is responsible for the day-to-day activities of the Dispatch Department, ensuring operations comply with applicable federal, state or provincial, and local standards and regulations. Working with direction from the General Manager or Operations Manager, the manager ensures the department operates safely, efficiently, and properly. The role oversees driver scheduling and dispatch, customer communication, vehicle maintenance and compliance, driver records and training, and staff performance and development.

Requirements

  • High school diploma or GED.
  • At least 5 years in a specialized profession or equivalent experience.
  • Proficiency in the specialty, including prior senior lead or supervisor experience.
  • Ability to perform arithmetic using whole numbers, fractions, and decimals, calculate rates, ratios, and percentages, and interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics software, and related tools.
  • Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations.
  • Ability to communicate complex information across departments and interact with management.
  • Ability to present, resolve, and address delicate situations, and motivate and persuade others.
  • Ability to analyze varied and complex problems and solve them using relevant knowledge, skills, precedents, and practices.
  • Ability to set goals and priorities for a functional area, make decisions for others, and handle multiple moderately complex tasks or projects simultaneously.

Responsibilities

  • Schedule drivers on routes daily and assign and manifest route drivers.
  • Prioritize and expedite rush or problem tickets requiring immediate attention.
  • Handle issues with pick tickets (FSI, RCE, and PLRC) and parts not delivered on time.
  • Serve as a backup delivery person when needed.
  • Recruit route personnel and provide performance feedback and coaching.
  • Communicate with internal and external customers.
  • Use and interpret reports from Route Optimization or Roadnet, including Parts per Hour and Parts Handled KPIs.
  • Monitor fuel reports for loss prevention.
  • Manage time-off requests and Kronos, including pay-period signature sheets.
  • Schedule vehicle maintenance and coordinate breakdowns with mechanics; approve maintenance bills and arrange rentals when needed.
  • Ensure driver and paperwork compliance with LKQ and DOT requirements.
  • Handle discipline issues and manage drivers on probation because of their MVR or LKQ points.
  • Ensure daily submission of vehicle pre- and post-trip checklists.
  • Ensure new-driver paperwork and training, including LKQU, ISO, and DOT requirements, are completed.
  • Maintain and organize driver phones and other communication devices.
  • Handle or delegate vehicle tags, gas pins, vehicle keys, DOT inspections, emissions inspections, and DOT physicals.
  • Maintain files, including vehicle records, signed time sheets, and PTO records.
  • Plan, assign, schedule, and review the work of others and ensure quality standards.
  • Hire, terminate, train, develop, and review staff performance, and administer corrective action.
  • Assume other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid parental leave
  • Fertility coverage
  • 401(k) with company match
  • Company-paid life insurance
  • Long-term disability
  • Short-term disability
  • Employee assistance program
  • Tuition reimbursement
  • Employee discounts
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