Distribution Line Coordinator - Principal

American Electric Power•South Bend, IN

About The Position

The Distribution Line Coordinator is responsible for conducting and coordinating distribution line training; procuring, inspecting, and testing tools and equipment; investigating damage complaints; and responding to customer complaints. The role works with customer contacts, stores, distribution crews, and supervision to prepare jobs and ensure crew personnel have the necessary tools and equipment. It also promotes the Company's Accident Prevention, Safety and Health Programs and supports line crews and service restoration activities. This posting is offered at multiple grade levels. The listed minimum qualifications apply to the Coordinator level; Senior through Principal roles require increased education, skills, or experience. The position is posted as Principal.

Requirements

High school diploma or GED.
Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience.
Good working knowledge of distribution operations activities.

Responsibilities

Investigate damage complaints and prepare reports detailing findings and recommendations for resolution. Complaints may concern service quality, high or low voltage, or landscape damage caused by company equipment or personnel.
Assist with pre-checking jobs and customer contacts, and work with stores, distribution crews, and applicable supervision to secure and provide necessary tools and equipment for crew personnel.
Support technical training needs when requested and coordinate training with technical trainers when needed.
Conduct distribution line training as needed.
Inspect and test distribution line tools and equipment.
Promote and enforce the Company's Accident Prevention, Safety and Health Programs.
Assist line crews on jobs as required for work area protection and ground worker assistance.
Support service restoration activities.
Assume other duties and responsibilities as assigned.