Distribution Lead (QIC - 3rd Shift)

CooperCompanies•Henrietta, NY

8h•$23 - $27•Onsite

About The Position

The Distribution Lead serves as a subject matter expert in departmental operations, supports the Distribution Coordinator, and acts as the primary contact and trainer for new and existing employees. The role works in a warehouse environment and provides operational coverage across functions as needed to meet business demands. The position is full-time and onsite five days per week in West Henrietta, New York, and is not eligible for relocation assistance or employer-sponsored work authorization. No travel is required. Mandatory overtime may be required to meet department goals.

Requirements

High school diploma or equivalent.
Two to four years of experience in a distribution, warehouse, or operations environment.
Advanced knowledge of operational systems and practices, typically gained through prior work experience or education.
Proficiency in departmental processes and the ability to achieve and maintain subject matter expert status.
Ability and willingness to train, coach, and develop employees in a hands-on environment.
Ability to partner effectively with cross-functional teams.
Ability to step into Coordinator-level responsibilities and make sound decisions when needed.
Ability and willingness to onboard new hires and conduct retraining or recertification.
Effective verbal and written communication skills.
Commitment to safety, quality, and Company Values.
Ability to use assigned computer systems.
Ability to meet the stated physical demands, including lifting and carrying up to 45 pounds and performing extended standing and walking.

Nice To Haves

Prior experience in a lead, trainer, or peer-mentor role.
Experience or training in powered industrial truck (PIT) operation.

Responsibilities

Develop and maintain subject matter expertise in departmental operations and fill in across functions as needed.
Welcome and onboard new employees in partnership with New Hire Orientation, including providing facility orientation and supporting their transition into the department.
Collaborate with the Distribution Coordinator to determine new-hire training plans and work assignments.
Serve as the primary trainer for new and existing employees by conducting onboarding, cross-training, retraining, and recertification.
Maintain and manage Agile-related documentation and paperwork for accuracy and compliance.
Partner with the OTC department to review, update, and develop standard operating procedures and work instructions.
Assume Coordinator responsibilities in the Coordinator's absence or as required.
Complete required certification and safely operate powered industrial trucks or other equipment as departmental needs require.
Deliver day-to-day objectives that affect production-related results, including business, material, or equipment outcomes.
Work extended hours, including mandatory overtime, as business needs dictate to complete department goals or tasks.