Distribution Center Warehouse Office Administrator

Pet Food Express • Oakley, CA

4d • $26 - $27 • Onsite

About The Position

The Distribution Center Office Administrator provides administrative support to the VP, HR Business Partner, and other Distribution Center team members as assigned. Serving as the face of Pet Food Express at the Distribution Center, this role is the first point of contact for employees, vendors, candidates, and visitors. The position performs reception, visitor-log and badge-access administration, mail distribution, ordering, data entry, filing, and other clerical tasks that support the DC team.

The role also helps create a welcoming and engaging workplace by coordinating celebrations and recognition, preparing welcoming workspaces, and supporting employee engagement. The administrator works collaboratively, communicates clearly, solves problems, and attends to details that help employees feel appreciated.

This is an on-site position at Pet Food Express’s Distribution Center in Oakley, California. The required schedule is Monday through Friday, 6:30 a.m. to 3:00 p.m. The expected pay range is $26.00–$27.00 per hour. Starting pay is determined by factors including local market rate, the qualified candidate pool, internal compensation practices, and the candidate’s skills and experience.

Requirements

• At least 2 years of reception and/or administrative experience in Distribution Center or warehouse settings is preferred.
• Proficiency with Microsoft Word, Excel, and Outlook is required.
• Clear and effective written and verbal communication skills, with the ability to communicate professionally with employees at all levels, management, vendors, and visitors.
• Strong organization, attention to detail, and a sense-of-urgency approach.
• Ability to manage and prioritize work, meet deadlines, and proactively follow up.
• Excellent relationship, interpersonal, and teambuilding skills, with the ability to establish, maintain, and foster positive working relationships.
• Comfort working in a fast-paced distribution center and ability to quickly become a helpful resource and team member.
• Ability to learn tasks and processes quickly, retain information, and learn from experience.
• Ability to focus, remain calm and decisive in a high-pressure environment, act with urgency, and escalate issues beyond one’s experience.
• Motivation to contribute to the team and department goals.
• High level of confidentiality and ability to manage personal information.
• Safety and security awareness, with the ability and willingness to recognize and address unsafe practices and follow and enforce safety and security policies and procedures.
• Ability to work Monday through Friday, 6:30 a.m. to 3:00 p.m.

Nice To Haves

• At least 2 years of reception and/or administrative experience in Distribution Center or warehouse settings.

Responsibilities

• Provide reception, clerical, and administrative support under the direction of the VP and HR Business Partner.
• Professionally greet employees, vendors, applicants, and other visitors.
• Maintain visitor sign-in and sign-out logs.
• Maintain employee badges and enforce building access policies; address unauthorized entry practices and provide feedback or follow-up to the VP and HR or Safety/Security teams as needed.
• Perform routine clerical duties, including sorting, filing, receiving and distributing mail and packages, making copies, and responding to routine inquiries.
• Assist the outbound department with preparing and sorting daily shipping labels.
• Answer and direct incoming calls, take and deliver messages, and respond to call-box calls by guiding callers to the correct destination.
• Operate printers, scanners, and fax machines.
• Coordinate meeting and event logistics, including booking rooms or spaces, sending calendar invitations, ordering food and supplies, and setting up and cleaning up meeting spaces and work areas.
• Coordinate employee birthdays, work anniversaries, appreciation week, and other celebrations, including ordering and picking up treats.
• Support employee engagement, milestone celebrations, and recognition programs.
• Organize events and meetings, including venue setup, catering orders, vendor communications, and event schedules.
• Keep common areas and meeting spaces inviting and welcoming.
• Order and maintain office and break-room supplies.
• Maintain communication boards with current Distribution Center information.
• Assist with on-site interview logistics, including preparing interview rooms, greeting candidates, and notifying the HR Business Partner or interviewers of candidate arrivals.
• Assist with new-hire onboarding, including assigning lockers, uniforms, badges, warehouse-system authenticators, and equipment; answering questions about DC policies and procedures; and supporting assigned new-hire training.
• Direct employee questions about payroll, insurance, uniforms, and related matters to the appropriate contacts.
• Assist with preparing regular reports and gathering and summarizing data as needed.
• Prepare correspondence, reports, and presentations using appropriate word-processing, graphics, and spreadsheet software as needed.
• Communicate or coordinate information with individuals and departments as needed.
• Maintain clean, orderly, and organized workspaces and lobby areas, including light housekeeping such as wiping high-touch surfaces and watering plants.
• Learn and apply company philosophies, policies, and procedures, including administrative, safety, quality, operational, and environmental training.
• Perform other duties and responsibilities as assigned.

Benefits

• Career advancement opportunities and promotion from within.
• Employee discounts on products, with discounts extending to employees’ family pets.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Pet insurance option.
• 401(k) retirement plan with employer match.
• PTO that begins accruing on the start date.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed