Distribution Business Development Engineer

Smiths Group•Norcross, NC

About The Position

The Distribution Business Development Engineer is responsible for growing the DIA (Distribution) channel business for a key account in the assigned district while providing technical and commercial support to customers, distributors, and sales teams. The role identifies growth opportunities, recommends solutions, resolves technical issues, delivers training, and supports customer relationships to drive revenue and market-share growth. It also provides application and technical support to assigned sales representatives and works closely with regional engineering.

Requirements

High school diploma required.
At least 5 years of experience with mechanical seals, rotating equipment, and basic engineering principles.
Knowledge of work order variances and QAD, MFG-PRO, SAP, or equivalent.
Experience closing deals using value-added recommendations.
Moderate understanding of the financial aspects of a manufacturing operation.
Ability to manage multiple priorities simultaneously in a high-stress environment.
Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Effective written and verbal business communication skills.
Ability to complete tasks in a timely and efficient manner.
Ability to travel 50% of the time in the Southeast United States, including overnight travel.

Nice To Haves

Bachelor's degree in mechanical engineering preferred.
Experience working in a diverse environment with a global company is a plus.

Responsibilities

Work with distribution partners to recommend products based on customer applications, service requirements, and technical specifications.
Collaborate with field sales representatives to support accurate and timely product selection and delivery.
Help customers and channel partners troubleshoot technical issues and diagnose product failures.
Work with internal engineering teams on root-cause analysis and corrective actions.
Provide remote and on-site technical support for product installation, commissioning, and maintenance.
Develop and deliver training for customers, channel partners, and internal sales teams.
Provide technical assistance to internal office operations, including order processing, customer inquiries, and documentation.
Collaborate with internal engineering and drafting teams to ensure accurate and timely drawing submissions.
Provide application and technical support to assigned sales representatives, working closely with regional engineering.
Identify growth opportunities and support customer relationships to grow revenue and market share.