Distribution Business Development Engineer

Smiths Group•Norcross, GA

About The Position

The Distribution Business Development Engineer is responsible for growing the DIA (Distribution) channel business in the assigned district for a key account while providing technical and commercial support to customers, distributors, and sales teams. The role identifies growth opportunities, recommends solutions, resolves technical issues, delivers training, and supports customer relationships to drive revenue and market share growth. It provides product and application support, including remote and on-site assistance for installations, commissioning, and maintenance, and works with regional and internal engineering teams.

Requirements

High school diploma required.
Minimum 5 years’ experience with mechanical seals, rotating equipment, and basic engineering principles.
Knowledge of work order variances and QAD, MFG-PRO, SAP, or equivalent.
Experience closing deals using value-added recommendations.
Moderate understanding of the financial aspects of a manufacturing operation.
Ability to handle multiple priorities simultaneously in a high-stress environment.
Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Effective written and verbal business communication skills.
Ability to complete tasks in a timely and efficient manner.
Ability to travel 50% of the time in the Southeast United States, including overnight travel.

Nice To Haves

Bachelor's degree in mechanical engineering preferred.
Experience working in a diverse environment with a global company is a plus.

Responsibilities

Work with distribution partners to provide product recommendations based on customer applications, service requirements, and technical specifications.
Collaborate with field sales representatives to ensure accurate and timely product selection and delivery.
Assist customers and channel partners with troubleshooting technical issues and diagnosing product failures.
Work with internal engineering teams to conduct root cause analysis and develop corrective actions.
Provide remote and on-site technical support for product installations, commissioning, and maintenance.
Develop and deliver training programs for customers, channel partners, and internal sales teams.
Provide technical assistance to internal office operations, including order processing, customer inquiries, and documentation.
Collaborate with internal engineering and drafting teams to ensure accurate and timely drawing submissions.
Provide application and technical support to assigned sales representatives.
Work closely with regional engineering.
Identify growth opportunities and support customer relationships to drive revenue and market share growth.