Distribution Associate III 7am-3:30pm

Hilco Vision•Fairfield, OH

About The Position

Hilco Vision is hiring a Distribution Associate focused on Amazon FBA shipping. The role oversees and processes Amazon shipments, manages related questions and issues, and supports other dock functions and LTL customers as needed. The associate must ensure Amazon portal procedures are followed, outgoing shipments are correctly labeled, and orders are ready for their routed pickup dates. The role also involves communicating about pickup dates and inventory issues, attending a weekly Amazon meeting, and opening tickets to troubleshoot canceled loads. The schedule is 7:00 a.m.–3:30 p.m., Monday through Friday, with occasional Saturdays and overtime potentially required. The company pays weekly.

Requirements

High school diploma and up to three years of shipping experience, with a focus on Amazon FBA shipping.
Intermediate knowledge of MS Office, specifically Word and Excel.
General knowledge of the Amazon portal, shipping rules, and Amazon SOPs.
Experience using Amazon’s ticketing system to reschedule carriers for loads canceled by Amazon.
Ability to communicate effectively by email using MS Outlook, by phone using Microsoft Teams, and in person.
Basic knowledge of Softeon or another WMS, and M3.
Basic knowledge of commercial invoices for shipments outside the United States.
Ability to work independently using specialized shipping knowledge, rules, procedures, and concepts.
Ability to solve a wide range of problems using general company precedents and practices.
Ability to meet predetermined deadlines and demonstrate strong attention to detail.
Ability to use a computer with MS Windows systems and web-based applications.
Ability to read, write, speak, and understand English and understand basic math.
Must operate material handler equipment.
Must be able to lift up to 50 pounds.
Must be able to remain on their feet and stationary throughout an eight-hour day.

Responsibilities

Oversee and process shipments to Amazon and take on other dock responsibilities for LTL customers as needed.
Follow Amazon portal processes correctly and efficiently to prevent chargebacks.
Ensure outgoing pallets and boxes to Amazon are labeled correctly and orders are ready by their routed pickup dates.
Attend the weekly Amazon meeting on Teams and answer questions about pickup dates and inventory issues.
Open tickets to troubleshoot Amazon-canceled loads.
Communicate effectively and promptly with colleagues across functions, including sales, customer service, and sales support.