About The Position

Hilco Vision is seeking a Distribution Associate – Amazon FBA Specialist to oversee and process Amazon shipments and support other dock functions as needed. The role manages a high-revenue stream and requires answering questions about pickup times and MABDs, as well as troubleshooting canceled Amazon appointments. The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m., with occasional Saturdays and overtime possible. The employer pays weekly.

Requirements

  • High school diploma.
  • Up to three years of shipping experience, with a focus on Amazon FBA shipping; previous FBA shipping experience is needed.
  • Intermediate knowledge of Microsoft Office, specifically Word and Excel.
  • General knowledge of Amazon portal use, shipping rules, and Amazon SOPs.
  • Experience using Amazon’s ticketing system to reschedule carriers for loads canceled by Amazon.
  • Ability to communicate effectively by email using Microsoft Outlook, by phone using Microsoft Teams, and in person.
  • Basic knowledge of Softeon or another WMS, and M3.
  • Basic knowledge of commercial invoices for shipments outside the United States.
  • Ability to work independently using specialized knowledge of shipping rules, procedures, and concepts.
  • Ability to solve a wide range of problems using general Hilco Vision precedents and practices.
  • Ability to meet predetermined deadlines and demonstrate strong attention to detail.
  • Ability to use a computer with Microsoft Windows systems and web-based applications.
  • Ability to read, write, speak, and understand English, and understand basic math.
  • Must operate material handler equipment.
  • Must be able to lift up to 50 pounds.
  • Must be able to remain on their feet and stationary throughout an eight-hour day.

Responsibilities

  • Oversee and process shipments to Amazon.
  • Perform additional dock responsibilities for other LTL customers as needed.
  • Follow all Amazon portal processes correctly and efficiently to help prevent chargebacks.
  • Ensure outgoing pallets and boxes bound for Amazon are labeled correctly.
  • Work independently and with urgency to ensure orders are ready for their routed pickup dates.
  • Attend and communicate during the weekly Amazon meeting on Microsoft Teams.
  • Answer questions about pickup dates and inventory issues, and open tickets to troubleshoot canceled loads.

Benefits

  • Weekly pay
  • Safety footwear reimbursement
  • Personal protective equipment provided, including safety glasses
  • $1,000 referral bonus
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • 401(k) savings plan
  • Employee Assistance Program (EAP)
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