Distribution Allocation Clerk

Lifetime Brands•Hagerstown, MD

About The Position

The Distribution Order Allocation Clerk matches available warehouse inventory against open customer orders to support accurate, timely, and efficient product distribution. The role connects customer service, inventory control, and warehouse operations, using Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software to assign inventory, prioritize shipments, resolve stock discrepancies, and release picking waves to the warehouse team. This position is primarily office or workstation-based in a fast-paced, high-volume distribution center. It requires extended periods sitting or standing at a computer terminal and occasional walking onto the warehouse floor.

Requirements

  • Hands-on experience with Warehouse Management Systems (WMS).
  • Strong proficiency in Microsoft Excel.
  • Strong ability to analyze large data sets, identify inventory discrepancies, and make logical sequencing decisions under tight deadlines.
  • Extreme precision when managing SKU numbers, lot numbers, expiration dates, and customer routing guidelines.
  • Proven ability to troubleshoot system errors and find ways to fulfill orders despite stock limitations.
  • Clear verbal and written communication skills to coordinate between office staff and warehouse personnel.
  • High school diploma or equivalent.
  • A minimum of 1–2 years of experience in a warehouse, distribution, or logistics environment, specifically involving order processing or inventory control.

Nice To Haves

  • Experience with Manhattan Scale WMS.
  • An Associate’s degree in Supply Chain, Logistics, or Business.

Responsibilities

  • Analyze open sales orders and allocate available inventory according to customer priority, delivery dates, shipping methods, and product availability.
  • Group allocated orders into fulfillment waves or batches and release them to the warehouse floor to maximize picker productivity.
  • Identify and resolve inventory shortfalls, allocation errors, or trapped inventory in collaboration with the Inventory Control team.
  • Monitor high-priority accounts, expedited shipments, and backorders to support adherence to customer Service Level Agreements (SLAs).
  • Coordinate with Customer Service regarding order delays, shortages, or substitutions, and with Warehouse Supervisors regarding daily volume and picking constraints.
  • Maintain data integrity in WMS and ERP systems, including order statuses, inventory locations, and allocation rules.
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