Dispensing Optician - Eye Specialists

Staff Careers•Green Bay, WI

5d•Onsite

About The Position

BayCare Clinic Eye Specialists is looking for a compassionate, thoughtful Dispensing Optician to join their team in Green Bay, WI. This role contributes to a positive patient experience by analyzing and interpreting prescriptions, understanding patient needs, and promoting optimum comfort, visual efficiency, and cosmetic acceptability. The Dispensing Optician will work with patients to determine appropriate frame and lens types, educate them on product features, and ensure correct eyewear is dispensed. They will also be responsible for measurements, adjustments, order placement, documentation, and assisting with merchandising. The typical hours for this role are Monday-Friday from 8:00 am - 5:00 pm, with no holidays or weekends required.

Requirements

A minimum of a high school diploma.
Strong interpersonal skills are necessary.
Basic computer skills needed.

Nice To Haves

ABO Certification or related experience preferred.

Responsibilities

Acknowledge patients as they enter the optical department.
Call patients when eyewear is ready.
Effectively analyze and interpret prescriptions, understand patient needs and promote optimum comfort, visual efficiency and cosmetic acceptability.
Identify irregularities by applying knowledge of ophthalmic terminology to ensure prescription is correct.
Recognize and share the limitations of the prescription with the patient as it relates to the practical application of the product by determining the relationship between prescription and the patient’s needs.
Review and verify exiting patient records, assess previous eyewear use, identify visual tasks to fulfill patient needs and wants.
Work with and educate patients to determine appropriate frame and lens type.
Work with vendors to place orders as necessary.
Accurately measure facial, ocularly and frame; evaluate results to enhance proper visual performance and appearance.
Demonstrate products to patients, explaining lens features and frame types to meet patient needs and wants.
Demonstrate required skills and train patients in the proper use, care, insertion, and removal process for contact lenses.
Verify orders to ensure correct eyewear is dispensed.
Make adjustments of eyewear in relation to the patients’ head and face as necessary.
Properly document deliveries and accurately maintain patient files and sales records.
Submit billings to 3 party payers as necessary.
Assist in merchandising, cleaning and restocking.
Other duties may be assigned as necessary to meet the needs of the organization.
Respect and maintain confidentiality.
Work in a safe, compliant and ethical manner at all times.