Dispatcher, California

Nevoya

1d•Hybrid

About The Position

Nevoya is seeking a Dispatcher to manage live freight in real time, acting as the bridge between drivers, brokers, shippers, and technology. This high-velocity operations role requires an individual who can juggle multiple tasks simultaneously, troubleshoot issues independently, and prioritize customer experience. The ideal candidate is energized by dynamic operations, obsessed with accuracy, and aims to improve the network's efficiency during their shift. The role offers shift options including Sunday-Thursday (8am-5pm) and Monday-Friday (8pm-4am) and can be hybrid in Perris, CA.

Requirements

Ability to manage multiple tasks simultaneously (e.g., driver conversations, TMS updates, rerouting trucks)
Strong problem-solving skills; ability to resolve issues independently before escalating
Customer-focused approach with end-to-end ownership of solutions
3+ years of experience in freight, last-mile, or high-velocity operations, preferably at a tech-forward carrier, modern delivery network, linehaul/mid-mile operator, or digital freight platform
Experience with proprietary dispatch platforms, live tracking systems, and operations tooling
Adaptability to changing policies, tools, and customer priorities
Clear communication skills in English (phone and writing)
Fluent in logistics technology

Nice To Haves

Experience at a tech-driven last-mile or mid-mile logistics operation where data accuracy and customer metrics were non-negotiable
EV fleet or sustainable transportation dispatch experience
Familiarity with modern dispatch/tracking platforms
Experience coordinating operations across multiple time zones or distributed hubs
College degree

Responsibilities

Assign and coordinate loads across our California fleet, ensuring on-time pickup and delivery
Communicate with drivers in real time to manage schedules, update routes, and troubleshoot issues
Liaise with brokers, shippers, and vendors to keep shipments flowing and expectations aligned
Keep dispatch systems updated accurately and in real time
Monitor Hours of Service compliance for every driver
Plan EV charging proactively to prevent delays
Reprioritize in real time for emergent events like port delays, chassis issues, weather, or driver callouts
Support junior dispatchers, delegate tasks, and share operational best practices
Partner with Senior Dispatchers on escalations and operational improvements
Track and report on KPIs: on-time rates, empty miles %, HOS compliance, TMS accuracy, and charge management