Dispatcher

F.H. Furr • Ashburn, VA

1d • Onsite

About The Position

F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. has a 42-year reputation as a leading residential home services provider in Northern Virginia, Southern Maryland, and DC, with over 750 team members. The company delivers comfort, safety, and peace of mind to thousands of homeowners annually. They are seeking a driven, detail-oriented Dispatcher who thrives on keeping operations running smoothly. In this role, you’ll be the heartbeat of their daily workflow — coordinating schedules, prioritizing calls, and ensuring field technicians are exactly where they need to be. Your ability to stay organized, communicate clearly, and think on your feet will directly impact their customers’ experience and their team’s success.

Requirements

• Previous experience in dispatching, scheduling, or a similar coordination role
• Strong multitasking and organizational abilities
• Excellent communication skills and a customer‑first mindset
• Comfort with dispatching or scheduling software
• Ability to stay focused and effective in a fast‑moving, deadline‑driven environment
• High attention to detail and accuracy

Nice To Haves

• ServiceTitan experience is a plus

Responsibilities

• Strategically schedule and dispatch field technicians for service calls and projects
• Prioritize incoming requests based on urgency, location, and technician availability
• Communicate with customers to confirm appointments, provide updates, and deliver top‑tier service
• Work closely with internal teams to allocate resources for emergency or high‑priority calls
• Track technician progress throughout the day and adjust schedules as needed
• Maintain accurate, up‑to‑date records of service calls, technician activity, and workflow changes

Benefits

• Competitive pay and a comprehensive benefits package
• A supportive, high‑energy team that wants to see you succeed
• A fast-paced environment where no two days feel the same
• A respected company with a long-standing legacy of excellence
• Real opportunities to grow your career and advance within the organization
• Company‑paid Medical, Dental, and Vision Insurance
• 401(K) Plan
• Company‑paid Long‑Term Disability and Life Insurance
• Short‑term disability and voluntary life insurance options
• Generous PTO and paid holidays
• Ongoing training, development, and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees