Dispatcher
North Memorial Health Career Portal•Brooklyn Center, MN
•Onsite
About The Position
Effective deployment of North Memorial Ambulance resources that maximizes response times while efficiently utilizing a minimum number of units. The EMD triages transportation requests, strategically positions resources, recommends effective routes while correctly interpreting computer aided dispatch recommendations. The EMD will also be required to triage incoming calls and provide pre-arrival instructions to callers when appropriate.
Requirements
- High school graduate or equivalent (GED)
- Medical terminology course work or equivalent preferred
- Must meet a minimum of one requirement below: 6 months experience as a Telecommunicator at North Memorial Health Ambulance Communication Center OR 1 year experience as a Dispatcher/ EMD/Telecommunicator in a Police, Fire or EMS Communications Center
- Ability to multi-task, problem solve, make effective decisions under pressure, work independently and in a team atmosphere.
- Ability to work effectively with other hospitals' staff, public service agencies, peers, co-workers and the general public.
- Current certification as an EMD through Medical Priority Dispatch or be able to meet this requirement within 6 months of the date of hire (BLS Certification is incorporated into the EMD Certification) - NMHC Standard
- Applicants must be currently authorized to work in the United States on a full-time basis.
Nice To Haves
- Medical terminology course work or equivalent preferred
Responsibilities
- Effective deployment of North Memorial Ambulance resources that maximizes response times while efficiently utilizing a minimum number of units.
- Triage transportation requests.
- Strategically position resources.
- Recommend effective routes while correctly interpreting computer aided dispatch recommendations.
- Triage incoming calls and provide pre-arrival instructions to callers when appropriate.
Benefits
- Public Student Loan Forgiveness program
- Health & Welfare Benefit Packages
- 401k Retirement Match or Pension Plan, based on workgroup eligibility
- Generous Paid Time Off (PTO) Plans
- Adoption Reimbursement up to $3000 per child
- Child Care Discount Program with New Horizon 10% off weekly childcare tuition
- Education/Tuition Reimbursement
- 24/7 Fitness Center Access for all benefit eligible team members
- Health insurance benefits are available for this position.
- Shift differential pay depending on the position and shift worked.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
