Dispatcher - 2nd Shift

Penske • Greensboro, NC

9d • Onsite

About The Position

This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, NC. The Dispatcher is responsible for coordinating daily fleet operations, communicating with drivers, monitoring service performance, and ensuring timely and efficient deliveries. This role supports driver compliance, manages equipment and service issues, maintains accurate fleet information, and partners with Operations, Safety, and Maintenance teams to ensure safe and effective transportation operations. Epes Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets.

Requirements

• Communicates with drivers via Qualcomm and phone
• Ensures compliance with all procedures related to cigarette loads
• Reports any issues, concerns, or serious accidents to Operations and Safety Leadership
• Manages the daytime fleets
• Ensures proper PTA updates when dispatching the next load to drivers
• Maintains and monitors the current PTAs of trucks en route to their destinations
• Works with Maintenance Department on any equipment breakdowns

Responsibilities

• Follows up with specified drivers on instructions from Driver Managers and communicates any service issues, late deliveries, or drivers requiring write-ups, leaving notes for Driver Managers as necessary.
• After Driver Managers depart for the day, communicates with drivers via Qualcomm and phone to ensure follow-through on service requirements, relaying results to the day shift.
• Ensures compliance with all procedures related to cigarette loads and promptly reports any issues, concerns, or serious accidents to Operations and Safety Leadership.
• Manages the daytime fleets as a unified entity, taking sole responsibility for the entire Fleet Manager boards from the daytime shift.
• Ensures proper PTA (Projected Time of Availability) updates when dispatching the next load to drivers and maintains and monitors the current PTAs of trucks en route to their destinations.
• Works with Maintenance Department on any equipment breakdowns.
• Demonstrates support to the Penske’s Quality System and its objectives, as applicable.
• Other projects and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed