Dispatcher

RelaDyne • Kansas City, MO

4h

About The Position

RelaDyne is seeking a Dispatcher to coordinate driver schedules, manage delivery routes, and help ensure customers receive reliable service. The role involves dispatching drivers according to customer orders, delivery schedules, and operational priorities; monitoring routes; resolving scheduling or service issues; and keeping drivers and internal teams informed of changes. The Dispatcher also handles customer inquiries, phone calls, data entry, dispatch records, and transportation documentation, and may support additional dispatch and logistics projects.

Requirements

• Experience in dispatch, logistics, transportation, customer service, or a related field.
• Basic understanding of transportation operations.
• Strong organizational and multitasking skills, including the ability to manage competing priorities.
• Excellent verbal and written communication skills.
• Strong data entry and computer skills.
• Proficiency with Microsoft Office applications.
• Strong attention to detail and problem-solving abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Professional demeanor and customer-focused mindset.
• Stable employment history.
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
• Must reside within a reasonable commuting distance of the assigned location.

Nice To Haves

• Fuel transportation experience.
• Experience in fuel transportation dispatch.
• Experience with dispatch software, preferably SmartLogix.
• SAP experience.
• Knowledge of transportation documentation, industry terminology, and DOT regulations.

Responsibilities

• Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities.
• Ensure deliveries are completed safely, efficiently, and within customer timeframes.
• Monitor daily routes and proactively address scheduling conflicts or service issues.
• Communicate with drivers, customers, supervisors, and internal teams.
• Handle a high volume of phone calls and data entry activities.
• Identify priorities and use available resources to maximize operational efficiency.
• Respond professionally to customer inquiries, service requests, and delivery concerns.
• Maintain accurate dispatch records and transportation documentation.
• Keep drivers and team members informed of schedule changes and daily operational updates.
• Support additional dispatch and logistics projects as assigned.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Health Savings Account (HSA).
• Paid time off and company holidays.
• Career growth opportunities within a growing national organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed