Dispatcher

Keystone Quality Transport• Annapolis Junction, MD, US, MD

83d•$19 - $22•Onsite

About The Position

LifeStar Response is currently seeking an experienced Dispatcher to become a valued member of our team! The successful Dispatch candidate is responsible for dispatching and ensuring all transport requests are met in a timely manner.

Requirements

A minimum of 1 year experience in either Paratransit or EMS Dispatch preferred
Must have a strong aptitude for computer database programs and spreadsheet software.
Must be able to multitask and prioritize in a fast-paced environment.
Effective, efficient and clear communication is required
The ability to establish rapport and trust in team environment.
Superior Customer Service skills a must
High school diploma or general education degree (GED) required.
Must exemplify the highest performance standards, initiative, excellent communication skills, and positive, professional attitude and appearance.

Nice To Haves

Emergency Medical Technician-Basic certification preferred.
Experience in data entry and general operating knowledge of Microsoft 2000 and XP preferred.

Responsibilities

Ensuring that all transport requests are picked up in a timely manner.
Ensuring all crews are accounted for at all times.
Ensuring that callers are notified of any delays in transports.
Updating the schedule throughout the shift.
Problem solving.
Dispatching of transport requests and relaying appropriate information to field crews.
Perform all duties of the customer service representative.