Dispatcher

MCDOUGALL ENERGY INC • St. Thomas, ON

10d • Onsite

About The Position

McDougall Energy is seeking a Dispatcher to join their St. Thomas team. This role is responsible for planning, organizing, and dispatching all deliveries to maximize efficiencies and optimize equipment utilization. The Dispatcher will provide directions to drivers, work with management on truck maintenance, generate reports, and communicate with customers regarding delivery requirements and schedule changes. The position also requires adherence to health and safety policies and regulations, and may involve other office administration duties. This position operates on a rotating 12-hour shift schedule (6 AM to 6 PM) with a 2-3-2 pattern that includes weekends, scheduled for 14 days out of every 28-day cycle, offering a three-day weekend every other week.

Requirements

• Dispatch and logistics experience
• Geographical knowledge of Southwestern Ontario
• Excellent interpersonal and communication skills (verbal and written)
• Proficient computer skills and familiarity with Microsoft Office Suite
• Strong organization, time management and problem-solving skills
• Ability to multi-task with a sense of urgency in a fast-paced environment
• Excellent customer service skills
• Ability to work independently as well as in a team environment

Nice To Haves

• Knowledge of TSSA, WHMIS & TDG requirements
• Working knowledge of the fuel and propane delivery industries’ practices and processes
• DZ license

Responsibilities

• Planning, organizing and dispatching all deliveries to maximize efficiencies and optimize equipment utilization
• Providing directions to drivers regarding routes and customer requirements
• Working with the Operations Manager and / or Lead Hands to troubleshoot repairs and truck maintenance
• Generating daily, weekly and monthly reporting as required
• Communicating and interfacing with customers regarding delivery requirements, changes to schedules and any other issues regarding their delivery
• Adhering to all company health and safety policies, standard operating procedures and established industry regulations
• Performing other office administration duties as required

Benefits

• Career growth and development through on-the-job training, professional courses, and peer learning
• Pay: $28.00 / Hour
• $5.00 / Hour Continental Shift Premium
• 3 weeks paid vacation
• Employer Health & Dental Benefits
• Employer matched RRSP
• Employee Assistance Program (EAP)
• Healthcare & Lifestyle Spending Account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed