DISPATCHER
About The Position
Join our Dennis K. Burke Inc. team out of Taunton, MA in our fuel Dispatch Department - we have various shifts and schedules available Sunday thru Saturday!! Full time and part time, with some weekend availability preferred.....If you are computer savvy, able to multi-task, and have a good demeanor on the phones....then this may be your calling... apply and let us know your availability!!! Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work, ability to multi-task, and troubleshoot in a professional, calm manner.
Requirements
- High School Diploma, or equivalent
- 2+ years of prior dispatch experience preferred
- Fluent Knowledge of Microsoft Office, with familiarity of Access, or other similar database software
- Must be comfortable answering phones and troubleshooting
- Able to work independently, as well as work with the Team
- Ability to multi-task, prioritize and strong attention to detail are required
Nice To Haves
- weekend availability preferred
Responsibilities
- Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Receive or prepare work orders.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones, computer or two-way radios.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Prepare daily work and run schedules.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Arrange for necessary repairs to restore service and schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
