Dispatcher - Monday-Friday 930am-6pm

PROTRANS INTERNATIONAL•Duncan, SC

About The Position

The Dispatcher is responsible for recording equipment arrivals and departures, coordinating yard movement, and managing the entry and exit of local deliveries and over-the-road (OTR) trailers. The role dispatches local carrier, city, and yard drivers; tracks driver locations; manages dispatch paperwork, logs, gate passes, and equipment records; and communicates timely information about delays, damage, breakdowns, shipments, and yard moves. The Dispatcher also coordinates with transportation personnel, dock coordinators, SCRs, customers, and other facility departments, monitors scheduled pickups, updates departure times, and prepares end-of-day reports. This position has no supervisory responsibilities. The schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m. The listed salary is $20.50 per hour. The position involves regular exposure to moving mechanical parts and outdoor weather, including extreme cold and heat. The employee may also encounter high or precarious places, fumes or airborne particles, toxic or caustic chemicals, vibration, and usually loud noise.

Requirements

High school diploma or GED.
At least one year of recent experience as a dispatcher in an LTL transportation environment.
Bilingual in English and Spanish.
Ability to read English and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence in English and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and calculate percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Forklift certification.
Computer literacy and prior office experience using Microsoft applications, including email, Word, and Excel; some data entry may be required.
Ability to use hands to finger, handle, or feel and to talk or hear regularly; walk, sit, and reach frequently; and stand occasionally.
Ability to occasionally lift and/or move up to 50 pounds.

Responsibilities

Dispatch local carrier, city, and yard drivers.
Answer the ProTrans dispatch phone and questions from the ProTrans Transportation Manager and SCRs.
Notify ProTrans transportation personnel promptly about delays in pickups, deliveries, or yard moves, as well as equipment damage or breakdowns.
Maintain dispatch and yard-move logs, the T-card board, and equipment-issued logs.
Timestamp paperwork received at the dispatch desk and check local carrier paperwork for completeness, dates, and signatures.
Receive OTR paperwork, assign doors, distribute paperwork, and verify carriers' IDs.
Track driver locations during the shift.
Prepare end-of-day reports as required by ProTrans.
Create and issue gate passes.
Oversee red-tagging of trailers.
Coordinate with Dock Coordinators, SCRs, and ProTrans customers regarding missed shipments and incorrect quantity counts.
Monitor ProTrack for scheduled pickups and update departure times.
Manage driver radios and work time sheets.
Provide directions to drivers as required.
Maintain open communication with facility departments and provide accurate, timely information.
Identify and implement continual improvement initiatives to enhance the position, team, and company.
Perform other related duties as assigned.